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BracePlanet

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RU
4 reviews
2 helpful votes
Follow Svyatoslav K.
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Bio-Logix Ankle Brace
March 15, 2024

One month ago I sprained my ankle 😠 I went to all the necessary check-ups and fortunately it was nothing serious, but I couldn't walk at all in the first couple of days. On my second medical check-up, the doctor opened my eyes about this store and recommended that I should get an ankle brace to speed up my recovery process and at the same time it will help me to move around. I ordered immediately. I checked the reviews and the most recommended one was the Bio-Logix Ankle Brace, a bit more expensive compared to others but it did a perfect job for me.
It is adjustable and it truly fixes your ankle. I recommend this brace to anyone who got unlucky and sprained his ankle.

Date of experience: March 15, 2024
New York
1 review
0 helpful votes
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I firmly believe when a person has a good or great experience that they mostly keep it to themselves. I have also found that a customer with a bad experience will make sure the whole world knows. I recently ordered a product for my granddaughter. First I read the company reviews and made sure all my questions were answered. I ordered on Monday and my order came 4 days later on Friday. I had a very positive experience. BracePlanet deals with some specialty items. I may not have to make future purchases but I am glad that my transaction was five star.

Date of experience: March 16, 2018
Illinois
1 review
0 helpful votes
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Extremely Helpful
May 23, 2023

Ordered light weight back brace. Wearing it. Back improved, not cured of course, but less pain when standing and walking. Very helpful.

Date of experience: May 23, 2023
Illinois
1 review
0 helpful votes
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OTC Knee Supp NEOP Open Pat. 0306
May 10, 2023

Yes I received my order Unfortunately the braces did not work for me, Guess my knees are too bad.
Thank you

Date of experience: May 10, 2023
Maryland
1 review
0 helpful votes
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I needed an abdominal brace. They had a good selection at prices commensurate
With the quality and the bells and whistles, if you wanted them. Was shipped fast and for free. Just as advertised.

Date of experience: June 11, 2015
Jim L.
0 reviews
0 helpful votes
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The size which I chose based on the chart was too small. I even measured my thigh and calf, then based my decision on the size according to the chart. I have returned the brace and requested a size XL. I am awaiting its arrival. Based on how long it took to receive my original order, I expect it will take another 3 weeks before I receive it.

Date of experience: August 31, 2020
B B.
0 reviews
0 helpful votes
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Contacted Customer Service through the Chat option immediately upon receiving my order. Brae much too large and was told I could send back for an exchange but first need an authorization number. Did send the requested e mail to customer service 1 week ago and still no return auth number. Was told would receive one in 2-3 business days!

Guess I am stuck with a brace that I cannot use. Should have read prior reviews re this company

Date of experience: February 2, 2015
Joel C.
0 reviews
0 helpful votes
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The shopping experience was great
November 16, 2017

The shopping experience was great. The brace works better than nothing and the quality of the product seems fine. My expectations were probably too high, sometimes it takes awhile to figure out the right spot for the pressure point but even then it won't keep the hernia in reduction in every position - bending over, sitting, etc. Thankfully I'll only have to use it for a couple of months until corrective surgery.

Date of experience: November 16, 2017
Robert H.
0 reviews
0 helpful votes
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For my first try at on line shopping it went very well i m 84 and can really get lost sometimes,thank you! I have had the braces for a week they are perfect,do a very nice job of relieving the pressure of working on your knees. Have had no problems with wearing them 8 hours daily. Going to order two more pair! Good service good product good price, can not beat that. Thank you.

Date of experience: August 24, 2015
Martin h.
0 reviews
0 helpful votes
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Worked good, so far
January 13, 2015

Worked good, so far. Thanks. After receiving package noticed it was not shipped for about 4 days after order placed. Did note the expedited handling option on order form, and would have paid extra if I knew there was to be such a long wait. But, overall o.k. With the whole process. The brace is better than the ones in local stores, and would reorder, and if needed brace soonest would pay expedited charges.

Date of experience: January 13, 2015

Overview

BracePlanet has a rating of 4.2 stars from 1,316 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BracePlanet most frequently mention free shipping, return policy and good price. BracePlanet ranks 91st among Medical Supply Store sites.

service
3
value
2
shipping
3
returns
2
quality
2

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5,024 reviews