website thubmnail of Bulb
How would you rate Bulb?
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GB
1 review
1 helpful vote
Follow Laura C.
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Scum of the earth.
January 23, 2023

They have been telling for years they are going to fit a smart meter seeing as mine is broken. Now they say I'm not edible for a smart meter. Because I can't give them a meter reading they estimate my bills which really means they will just take as much as they like. £700 for one month.
Avoid these scammers. Once they have you you will never get free of them.

Date of experience: January 23, 2023
GB
1 review
0 helpful votes
Follow DJ D.
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I have recently switched energy providers, gas and electricity, to Bulb.co.uk. The signing up process was quick and simple. Communication from Bulb has been excellent. Their gas and electric tariffs are extremely reasonable.
In addition, I got a £50 referral for signing up. If you wish to sign up you can use my link below to get £50 for yourself. (copy the link, but remove the space in front of the /)
bulb.co.uk/refer /douglas6661
Good luck.

Date of experience: March 3, 2018
GB
1 review
0 helpful votes
Follow Pete K.
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So, I can't fault bulb so far. The best bit is that I got a £50 credit when I signed up and everyone that signs up is given a referral link to give to friends and family, and if they sign up using your link then you both get £50. For anyone considering switching, please feel free to use my referral link below:

bulb.co.uk /refer/peterk9464
Note: there is no space between the. Uk and the /refer when pasting into browser

Hope this is helpful, Pete

Date of experience: July 24, 2018
GB
3 reviews
0 helpful votes
Follow Mike P.
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95 ££££just for Switch itch my link
Hello just tray to share that amazing switching company, saved hundreds, when switched, compare them, and if you decide to switch you can use my link and receive 50 £££welcome bonus and extra 45 ££££ from me just pm after you complete switch via my link

join.bulb.co.uk/
Refer/michal6442

Just paste in Browser

Date of experience: March 25, 2018
GB
1 review
2 helpful votes
Follow Ben T.
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Honestly the worst customer service I have ever encountered. It takes a month to respond to an email and they aren't capable of posting a cheque to refund me the balance of my account the took from my previous supplier. When I was transferred to them by ofgem they were described as "supplier of last resort" which I would wholeheartedly agree with! Stick to the reputable suppliers it is much simpler!

Date of experience: July 29, 2020
GB
4 reviews
2 helpful votes
Follow Saville R.
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£50 off Bulb.co.uk
June 12, 2017

Not only is Bulb cheaper that ALL the other energy suppliers, but their energy is totally renewably sourced (wind, solar etc) And their website is a billion times more user friendly that all the other suppliers I have used and you can earn credit!

Get £50.00 if you you sign up with my referral code (remove []'s):

Bulb [. co.uk] /refer/fahy

Date of experience: June 12, 2017
Germany
2 reviews
0 helpful votes
Follow Gunter H.
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"Excellent"
October 24, 2019

Bulb is one of the best energy companies so far with good energy savings and still you have 50% off after subscription. I will go in for this company over and over again.

Date of experience: October 22, 2019
GB
3 reviews
2 helpful votes
Follow Wanita J.
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bulb.co.uk
What a great company fast changeover, cheapest in my area and excellent service. All UK based customer service team
I cannot fault this company.

Date of experience: May 15, 2019
GB
1 review
2 helpful votes
Follow Chris B.
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It was very easy to change supplier. It took only minutes in the end and Bulb then did all the hard work. They'll even cover exit fees if you have them.

Today (28th June 17) Bulb again passed on wholesale energy price savings to all customers. No other energy supplier has done this in 2017.

I've always been unsure about changing, then I read some reviews and I thought I'd give it a go. So glad I did change. I'm saving loads already and Bulb have just lowered their rates, the first to do it in 2017.

They have renewable sourced electricity and we can all refer friends and family. If you'd like to start with a £50 credit and start saving about £200 a year in costs, by all means cut and past the following link. Just remember to take out all the brackets around those dots. Bulb[.]co[.]uk/refer/like2save

Finally the customer service, what can I say but it is second to none. Very personal and easy to speak too.

If you get around to it, see how it goes and get your £50 start up credit. It's all yours.

Bulb[.]co[.]uk/refer/like2save

Date of experience: June 28, 2017
GB
2 reviews
0 helpful votes
Follow Shevi a.
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THIEVES ALERT!
April 15, 2023

FOR YOUR OWN GOOD KEEP FAR AWAY FROM THESE CRUEL THIEVES!
Just beware if you are offered any kind of bonus/offer to join this energy company, as I'd like to warn you, as chances are, all the offer is, is bait to hook you and then you're stuck with them (if you can change company then do so asap).
Once you're with them, they play around with you as if you're just some tool for their own money making, similar to the way drug dealers may use people on the street. Once someone uses them, they blackmail you and then you're stuck.
They deal in scandalous, criminal and generally speaking illegal and underhanded activities, with the aim to force you, or put you under the impression that you're the one at fault irrelevant if it is true at all!
They will even randomly add huge sums onto you're bill, and then demand payment and threaten bailiffs etc. if not paid - yes - outright daylight thievery!
They really know how to provide the most polar opposite of any form of customer service.
They can contradict themselves, trip over their words in attempting to frame you, but without realizing, actually incriminate themselves in middle of attempting the above. They will answer the phone, but the minute they realize you are calling because of anything that will not serve them a benefit in some way, they hang up on you. They have no mercy, and will drink you dry.
DON'T DON'T DON'T fall for their traps, for your own good!
There are enough reputable companies out there to use, it is a shame for someone to fall for these cruel pitiful-answer-for-humans.

Date of experience: April 15, 2023

Overview

Bulb has a rating of 3.3 stars from 12 reviews, indicating that most customers are generally satisfied with their purchases. Bulb ranks 6th among Energy Efficiency sites.

service
3
value
3
shipping
1
returns
1
quality
2