BYJU'S Future School

We paid in advance for classes, but every time we try to book, the teacher either doesn't show up or there are issues with the Byju's website. This has been happening consistently for the past three weeks.

We've sent multiple emails to Byju's support but haven't received any response. Previously, there was an atleast chat support option, but that seems to have been removed.

This has been a terrible experience. We want a refund, but it seems impossible to get any help. At this point, it feels like a scam designed to take payments and disappear.

Since this company was taken over and rebranded from White Hat Junior it has been focused only on taking customer money and ignoring their complaints. My son was learning coding for two years and we spent thousands of pounds with them. They always said "refund guaranteed" and that at any point we can cancel and get our money back as they always ask for a lot of credit in advance. I have been chasing them since December 2023 and they keep brushing me off. I know this happened to another client exactly the same way. My order number is w0623GB*******

Australia beware. I had payed for 12 months maths online teaching for my daughter. They make changes to classes without your prior notice. They say they will credit your missed class, and did not. They are so dishonest. Avoid at all cost

They will promise vouchers when you sign up, but never deliver. They have consistently made excuses and not given me my voucher for last 10 months. Same automated reply when you email their support. They don't care. They take money and never give out the service as intended.

We are promised to get a gift card for enrollment but my kids sessions are almost over and never received the gift card. Sent emails multiple times but received the same response as getting delayed. Its been dragging for more than 7 months. I lost hope. Cheaters...

I paid $2800 for 144 coding classes in 2022. It is so hard to understand due to the accent of the teacher. I requested a refund for the remaining 21 classes. The support confirmed that I will receive my refund in 20 days. After 4 months, no refund. They delected my profile and no longer reply my email. I contacted them from FB and wrote reviews. NO success!

They sell you class packages with the promise of an Amazon gift card, but they don't keep their word! We've been waiting for months now, no sign of the card despite numerous follow up with them. They had the gall to say that we will get the gift card if we sign up for a bunch of more classes! Fraudsters! Stay away.

Paid *******.00 for tuition. Not received any service. Asked for refund. Still begging for the last 3 months. They have no value for others money. Customer care service is not helpful at all. Pls pls. They only want your money. Not providing the services. There are lots of firms providing education to kids. Pls anyone help me to get the money back.

We are two years with ByJu's Math and one year with ByJu's art. Amazing programs, professional teachers. We are very happy. Prices are below $15 per hour one on one classes. Very budget friendly. They have very strong reward system for students - points and badges. Before signing up you could negotiate sign up bonus, like discount for package and Amazon gift card. Our Math teacher at BYJU'S is Ritu Agarwal. She is very patient with our teenager and very helpful. Highly recommend.