ByteTag has a rating of 3.2 stars from 122 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ByteTag most frequently mention lifetime warranty and discount code. ByteTag ranks 6th among Website Development sites.
I am so happy to share about my amazing experiences with ByteTag. They were so responsive, so helpful, and so easy to work with. I am really happy that I chose ByteTag. When my puppy lost his tag, they sent me a new one for free. And when I forgot to put the discount code in, they refunded my purchase and sent me a new one for free. I can't rave more about this company!
I have had two bytetags for my dogs for just over 3 years. I would like to say that I absolutely love them. I have complete peace of mind when I take them out off leash. I love how if your dog is lost the person who scans the bytetag can share the location with the owner. I also used to carry multiple different dog tags on their leashes which caused alot of different clanking noise. I love having my own custom URL for my dogs with all of their different needs and information on it. The designs of their tags are also very nice and pretty. Them offering a Lifetime Warranty on their items are also a massive plus in my book. I recommend Bytetag to anyone with pets that are off leash.
Bee 🐝, my Aussie Doodle, has had a ByteTag since she was a puppy. Her tag was scanned by my neighbor when Bee 🐝 decided to visit him. The GPS notification worked perfectly, I was notified that she was "visiting" my neighbor. Since then we have been scanned only once to demonstrate to our trainer how the ByteTag works. Small price to pay for peace of mind for one's fur baby.
My puppy chewed her Bytetag so I contacted customer service via email. I received a response within 15 minutes referring to the lifetime warranty & a discount code to order a replacement tag. Thank you Taylor for your assistance!
Both of our dogs have a ByteTag and I've even tested it out and as soon as I scan it, it gives the whole rundown of each of my dogs and how to get a hold of us. It's easy and even provides their vet's information. The customer service is great, too. One of our dogs eventually broke the thick silicon tag and since they have a lifetime warranty, I had reached out to get a replacement. They responded quickly and helped me get a new one ordered just as quickly. I absolutely recommend the ByteTag to anyone who wants to make sure that if their pet is lost and found, that they are well taken-care of until you are reunited again.
Purchased the tag a year ago
Although it is very difficult for a camera to read the small gold ink QR code, after a few minutes it eventually goes. Did contact me as owner.
The tag, however faded very quickly (QR ink runs off) and now it's not scannable. So it's useless. There is no contact info for customer service on the app.
Don't buy this product.
Able to leave a lot of detailed info without having a large footprint. Able to limit private info, while still being able to impart if necessary--can leave info about medical, chip implants, and friendliness among others. Customer service responded promptly.
I have had my pups ByteTags for well over year, almost two now. It is the best product I have ever purchased for my dogs. The set up process is simple and allows you to add details I never would have thought of before. Thankfully I have never lost my pups, however, it is very comforting to know if I do I can turn on 'Lost Mode' on the app and will be instantly notified if/when someone scans their tag and allow the person who finds them to contact me with an exact location of where they were found.
I cannot recommend this product enough! I personally prefer the slider that goes on the collar rather than the tag since my pups like to play and tags typically fall off quickly, however both work in the event of a lost pup.
I'd like to add that the customer service is outstanding. We happened to lose one tag. After reading over the warranty details I reached out and was promptly responded to with details on how to receive a new tag (all costs were covered other than a $3.42 shipping fee. In my opinion it's worth it!)
Overall this is a phenomenal product and has the company has amazing employees who help out with any questions or concerns.
The order comes in pretty quickly. It was easy to set up and use. I like that I get a notification every time the tag is scanned. I originally bought the epoxy one, but it broke from my dog playing too hard. Then we went to the silicone one and it has lasted since! I like that there is a warranty on all tags. After my dog's broke, I was able to email customer service and they gave me a code to buy a new one. I only had to pay shipping which was less than $4. I even got to pick a different design. I do wish that there were more design options and ability to customize it to state at least the dog's name instead of Byte being the first thing people see. Overall, I'm pretty satisfied with the results.
Honestly, I would encourage everyone to get this tag. It may take more than a moment to get your tag, but it is a QR code that needs to be created on a beautiful tag. Once you get the tag you have peace of mine knowing if your pet is safe if they ever get lost.
Wilson was lost. We thought. He had gone with some hikers on Honey Creek Trail. They called us with info on Byte tag. What a relief!
I have purchased Bytetags for all of my furbabies, and I love them. I have even purchased them as gifts for friends little furbabies. They are cost effective, reliable, great shipping, easy to use site to enter your contact information, and I won't go to another company for these needs! Highly recommend!
Love that I will only need one tag forever! All info can be updated/changed. I *******@bytetag had some shipping issues, they appear to want to rectify those issues and were responsive to my inquiries. Love the concept and the different colors/designs you can get!
We have purchased and use several Bytetags as well as given them to others. We love them! So easy to use, easy to update, and they make it easy if or dogs are lost!
I bought our tags last year. Originally there was an issue with the split ring and Byte took care of it right away. They answered all our questions promptly via email and they have amazing customer service. The byte tags themselves are a great way to make sure our pets stay safe in addition to the microchips! Can't say enough good things about the product and this stand up company
The byte tag has been a God send. We have a Shepard mix who often wanders away to neighbors when we're outside working around our little hobby farm. And the ease of scanning his tag to get in touch with us is so easy even kids have done it when he wandered to a group of them playing outside. We love our byte tags. (Photo of the assailant included)
I LOVE THESE DOG TAGS!
Where to start when there is so much good to say about this brand and the products and customer service!
1) these tags are super customizable to each pet with all the features and options for details on your dogs needs and preferences if they were to get lost!
2) LOCATION LOCATION LOCATION, is included with these tags! When it's scanned the location is sent to you at no extra cost! Unlike other brands that I've seen and used they like to hide that their location services are extra monthly cost.
3)CUSTOMER SERVICE! We had a problem living in where our email wasn't recognized when signing in, but I was still receiving emails from them. I contacted customer service and in 24 hours. My issue was fixed.
I love that i can add pictures and every detail about my pet to let people know about them if they get lost. I LOVE THIS BRAND!
-Southern K9 Services
Recently my Australian Shepard was returned to me after escaping his fenced in back yard. He is microchipped but his rescuer praised how easy it was to use his cell phone to scan the tag and find out where my dog belonged. Many people aren't sure how to find a vet or someone that can scan for a microchip. My animals will always wear a Byte Tag! Thank you!
I absolutely love bytetags. My babies are chipped but I also put bytetags on them for more convenience to the person(s) that finds them if they are ever lost. My first set were hanging tags and delivery was fast. The second ones I ordered go flat on the collar. Those took longer At Christmas time.
I have purchased the standard tags and the silicone tags for my dogs. My one pup is very rough on things and has somehow managed to rip his silicone tag off. I love these so much that I plan on replacing it with the flat tags. I highly recommend you get these if you have pets.
Answer: No reply to 5 emails so far- no number to get to a human and no confirmation email for purchases and no way to track my order
Answer: It has been over 3 weeks and I don't have so much as a confirmation email and haven't received the items
Answer: They aren't tracker tags. They allow whoever finds them to get your info and ping you to the location.
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