CanadaPetCare

I supplied the correct address, they did not give USPS the correct address. I spoke to the chat customer service who blamed USPS, when I asked for the order to be resent and shipped due to their error I was told it was not their fault but USPS. I spoke to USPS who confirmed they do not edit the address and it was in fact CanadaPetCare's error.

I have reached out via email to see what can be done and will update if they make the situation right.

I ordered allergy medicine for my dog. I waited a month, but never received it. I called several times, and was given a different answer each time. The tracking information was never updated, and the excuse was that it was stuck in customs from Singapore. This place is not in Canada, it's overseas. Don't trust them. They'll take your money and you'll never get the products.

Ordered meds a month ago and still have not received. Asked for a refund and am waiting for it. Terrible service. I so not recommend. I see other people say the medications are actually shipped for Singapore and not CANADA.

I ordered 2 boxes of Profender for cats received 8/13/24. They sent boxes dated Jan and Feb 2023 respectively. Product will expire in 5 and 6 mos. I will not be able to use all of this product before it expires and spent $65.33 I've asked for half to be refunded and if they do not do that, I will dispute with my card company.

I have been using this product for many years. I've never had a problem with it. My dogs have never been allergic to it and it works great. I'd recommend it to anyone.

I ordered my product 01/12/23. It said normal delivery is 7-10 business days. It has now been over 30 business days. They have a 21 day guarantee to refund your money if not received. When I contacted customer service they put me off until the 02/20. Not helpful at all

Not in Canada. Package was received from Singapore, and went straight into the trash. Not risking giving my dog counterfeit products. Very disappointed in this company blatantly deceiving the public on their location.

My first order with CanadaPetCare was before a year and since then I have trusted no other site other than this one. I had started with frontline plus, you know just for checking its authenticity as they provided the branded products at unbelievably low prices. Well, the order arrived on time in the same package that was described. Frontline Plus was 100% authentic and it shooed away the fleas very effectively. Since then, I have only had positive experiences with them, in context of effectiveness of products and their deliveries. I thought it would be very unfair of me to not appreciate their team. Thank you CanadaPetCare! You have made pet parenting a lot more easier with your prices and quality of products.

Initially I was a bit circumspect of purchasing pet products from an online medium. But this company made me change my perception about online shopping. Not only are these guys one of the best when it comes to price, but they are also good in terms of having a wide array of qualitative and branded pet products. I always thought that affordable prices means compromising on product quality. But this company changed my perception. I received the products in excellent condition within a week of placing the order. Since then it has been six wonderful months and I have never looked back at a pet store located in my vicinity.