I long time in Carousel and have hundreds reviews. In my last list Rolex, buyer pays buy Carousell protection. Make deal, press the Order complete. I had email my balance now 4,888 but! Money was pending. I try to text carousell support team all day! Everybody says same Be passion! 1-3 days money will be on your balance. Today day 4 nothing is change! Nobody email me explaining what happened with my money! I will go make police report on Carousell PTE LTD because it is stilling.
Many people write terrible things, taking advantage of the fact that it is a private chat.
Copy in private chat
"$280買隻假既都唔夠啦,去女人街睇下有無吧,thank you"
I'm not saying who, but it's sad that this is coming from a popular seller with over 1000 followers
Carousel will, up to their absolute discretion suspend your account for 1 month if their moderators felt it was necessary, for example, if you had mistakenly listed a banned item, eg medicines. It is like capital punishment for an innocent crime.
Carousel is also a haven for scammers and the Ministry of Home Affairs of Singapore has sent warnings of more than one thousand complaints received of people being scammed at Carousel. Carousel is pro scammers rather than pro decent sellers.
Charged a fee for "security" in purchase and then release the money to the buyer even before the purchase reaches. Worst of all, upon discovery of a fake item, I reported and was told that they have already released the payment and cannot do anything except to ask the Seller to respond to me. Will the seller do so when the intention to deceive was apparent? Sigh…
Admin ignores practically every violation users violate, targets minority outsiders, scammers heaven, really. Very singapore site, a lot like how singapore functions, happy on the outside rotten on the inside.
The online chat support sucks absolutely and they don't even dare to pick up a call and speak to their account holders... i will never recommend this app to anyone unless they bother to change and improve the system... that is when the entire management team is young and inexperienced to customer service... hire someone with customer service experience and NOT just technically savvy...
Full story is in the picture. Short of getting a return and refund, I asked Carousell support to just remove my positive feedback to seller. They say yes, but did nothing. I asked them a second time. Nothing. I searched the web for a way to remove it, or at the very least to change it. Someone claims it can be done and shows screenshots of the process. But when I do it, the app looks different. Perhaps Carousell changed it? Seller even changed his profile picture and name. He was using his name earlier. Now he goes by "paris.co". I'm sure it won't be long before he changes again.
This is what I posted on Carousell in light of what happened - https://tinyurl.com/2p8nwszs
Update: And look what happened? Carousell removed that article as well. This is the second time. I believe it was the seller who reported me. The guilty one using Carousell as a shield.
Very happy and satisfied with my private Viewing.
Love how the bags are placed in the showroom, showroom staff is also very knowledgeable and patient with me even though I was just browsing.
Superb service Excellence products
Thanks for accommodating with me as well
Horrible service. I bought an item with "Carousell Certified/Guarantee." I reached out to them and they haven't replied in 15 days. When I try to chat, it doesn't even get me to an actual person. It keeps looping to the stupid ChatBot. I shouldn't have purchased the warranty from Carousell. It is horrible dealing with them. One time they reply saying that, "they are sorry for the delayed response!"
This app sucks bigtime! I super swear! Worst customer service ever! They would just terminate your account just like that.
My email to carousell f*ckn customer service.
***You did not answer why a boxer is prohibited in selling? You guys are just basing your action from a report from users which is ridiculous and unfair. You are biased and that kind of company should not exist.
I am pretty sure that someone has reported my listing because of the item description. You are violating your users right to sell. Just because the seller (myself) is witty in my post meaning I post malicious items. Please dont act like you are an important selling platform because you definitely guys are not!
Answer: Yeah look you've probably been scammed. Same thing happened to me except the guy sent something in the post so I got excited, but instead of the iPhone I bought he sent me a $10 pair of reading glasses from the post office.
Carousell has a rating of 1.8 stars from 98 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Carousell most frequently mention customer service and support team. Carousell ranks 539th among Marketplace sites.