Overview
CEVA Logistics has a rating of 3.9 stars from 424 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CEVA Logistics most frequently mention great service, friendly staff and easy process. CEVA Logistics ranks 2nd among Freight sites.
Instant Feedback
The communication is nonexistent. You can only talk to an overseas contact center who can only use email to contact the people on the ground.
Driver turn up. Didn't get out of truck and drove off even though we were standing out the front.
Any other company or form of transportation is better than this shocking business.
I deeply regret choosing CEVA to transport my vehicles. They promised delivery by December 30, but it's now been over three weeks with no updates, calls, or explanations. The complete lack of communication and accountability is beyond frustrating. I trusted this company with an important task, and they failed to deliver in every sense. I wouldn't recommend CEVA to anyone looking for reliable vehicle transportation.
Hi Sebas P.
Apology for the bad experience. Currently, we don't have proactive approach for any delays. All the dates that we provided are estimate only, this depends on availability of carrier/trucks, volume of freights and other factors Operations may foresee.
This is not the ideal picture that we want you to have, but given the situation please know that we are working our best to minimize any inconvenience to you.
Both vehicle is scheduled to deliver today.
Regards,
Helen
Motor vehicle transported from SA to NSW. Quick online booking with good timeliness and competitive pricing. Delivery was earlier than expected and pickup simple.
Hi JOHN G.
Thank you for your review. We really appreciate it. We are glad to hear that you're satisfied with your experience.
Should you need any assistance, please don't hesitate to shoot us an email through ccc@cevalogistics.com or call our Customer Care Centre at 13 CARS(13 2277).
Thanks again.
Kind regards,
Helen
Worked OK but detail of pickup missing. Website estimates of delivery were not at all accurate. Phone discussion said Friday. Was rung Wednesday afternoon to see if I wanted to pick it up. Had already organised for Friday. When I did pick up the car it had just been washed and charged which I considered excellent service.
Hi Trevor M,
Thank you for your review. We really appreciate it. We are glad to hear that you're satisfied with your experience.
Should you need any assistance, please don't hesitate to shoot us an email through ccc@cevalogistics.com or call our Customer Care Centre at 13 CARS(13 2277).
Thanks again.
Kind regards,
Helen
From quote, through to booking, the experience was quick and easy!
Tracking made it useful to know where the car was and when it would likely be available.
Hi Alexander P.
Thank you for your review. We really appreciate it. We are glad to hear that you're satisfied with your experience.
Should you need any assistance, please don't hesitate to shoot us an email through ccc@cevalogistics.com or call our Customer Care Centre at 13 CARS(13 2277).
Thanks again.
Kind regards,
Helen
Delivered in a timely manner, got a wonderful call. Easy peasy.
Took great care of the car onload and off load, thank you,
Hi Grant C,
Thank you for your review. We really appreciate it. We are glad to hear that you're satisfied with your experience.
Should you need any assistance, please don't hesitate to shoot us an email through ccc@cevalogistics.com or call our Customer Care Centre at 13 CARS(13 2277).
Thanks again.
Kind regards,
Helen
Hassle Free experience which is a breeze in this day and age.
Hi Maz F.
Thank you for your review. We really appreciate it. We are glad to hear that you're satisfied with your experience.
Should you need any assistance, please don't hesitate to shoot us an email through ccc@cevalogistics.com or call our Customer Care Centre at 13 CARS(13 2277).
Thanks again.
Kind regards,
Helen
Easy to use website and several options to choose from for transportation.
Easy to book! Staff were very friendly at check in, then our vehicle was delivered 2 days earlier than promised. No damage in transit!
Hi Steven W,
Thank you for your review. We really appreciate it. We are glad to hear that you're satisfied with your experience.
Should you need any assistance, please don't hesitate to shoot us an email through ccc@cevalogistics.com or call our Customer Care Centre at 13 CARS(13 2277).
Thanks again.
Kind regards,
Helen
From the booking process, confirmation and pickup of the vehicles it is a great experience. The drivers are accomodating, friendly and provide great customer service. Highly recommended
Hi QUENTIN F,
Thank you for your review. We really appreciate it. We are glad to hear that you're satisfied with your experience.
Should you need any assistance, please don't hesitate to shoot us an email through ccc@cevalogistics.com or call our Customer Care Centre at 13 CARS(13 2277).
Thanks again.
Kind regards,
Helen
My car arrived exactly as scheduled and without any problems, thank you
Hi James M.
Thank you for your review. We really appreciate it. We are glad to hear that you're satisfied with your experience.
Should you need any assistance, please don't hesitate to shoot us an email through ccc@cevalogistics.com or call our Customer Care Centre at 13 CARS(13 2277).
Thanks again.
Kind regards,
Helen
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Luke C.
Sorry to hear about the bad experience you've had. Definitely it is not the ideal experience we would like you to have. This is something we will be looking into further to prevent it from happening again.
Kind regards,
Helen