How would you rate Chestnut Five?
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Missouri
2 reviews
9 helpful votes
Follow Tina A.
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Worst bait and switch ever. I ordered a pair of jeans back in mid April 2020 and they refused to refund my money or answer my emails because I never received them. Here it is August 2020, I finally got this piece of colored, silky, stretch material that would fit a 5 year old- nowhere near the color, texture or type of jeans I saw in the pic and ordered. Utterly ridiculous

Date of experience: August 4, 2020
GB
1 review
14 helpful votes
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Robbery
June 24, 2020

So where do i start! I ordered a pair of 'jeans' from here which were roughly £20. After months of waiting for them and so many email which i had no response to, i finally sent that last email that said it all... again no response then only a few days later i receive a tiny parcel ( thinking it was a cameo top i ordered) only to find the most hideous pair of tights that had been printed on to look like jeans?!?!... my family laughed in disbelief! I cried and all i could think was they need a new name! 'Rob ya blind mam'

Date of experience: June 24, 2020
Illinois
1 review
9 helpful votes
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Never recd product
October 8, 2020

My daughter ordered 2 anti gravity chairs 6 months ago. Emailed and no response. Never received product. I wish there was a way Facebook ads could be red flagged and then not allowed to scam us. This is disgusting.

Date of experience: October 8, 2020
Idaho
1 review
12 helpful votes
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Horrible
July 14, 2020

A one star rating is far too generous for this disgusting company stealing people's money. Their online ads and photos look NOTHING like what you get in the mail. They're sending paper thin crappy leggings with a picture of jeans stamped on them! I've never received anything so ridiculous in the mail before. I wouldn't be caught dead wearing this trash. To make it worse they flat out refused to give me a refund despite my obvious dissatisfaction with their "product". Terrible quality, terrible customer service, and flat out liars.

Date of experience: July 14, 2020
Pennsylvania
1 review
0 helpful votes
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RUN from this company!
September 22, 2020

I ordered 3 desert makers... was sent colors I didn't order, missing all 3 US adapter plugs, and one smashed box/damaged item. I filed a dispute and was told over 2 1/2 months ago they would replace the damaged item and send the adapters... haven't even received shipping info yet so time to file an FBI internet fraud complaint against them!

Date of experience: September 22, 2020
Michigan
1 review
1 helpful vote
Follow Linda L.
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It took 2 months to received crappy and cheap product. False advertising for sure. Jeans are actually tights. I Save yourself time and money and avoid this company for sure. They suck. Don't order. I can't believe Facebook lets them advertise on there because they censure false info. This company does not deserve even a single star.

Date of experience: June 27, 2020
Indonesia
1 review
1 helpful vote
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My order was approved on 6 of march 2020, never arrived, I asked the customer service it got answered after several attempts with an apology and they intended to reship my order, after that email there is no more response and the product never arrived and there is no tracking code send to me.

Date of experience: October 1, 2020
GB
1 review
5 helpful votes
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Zero stars
June 24, 2020

This order has finally arrived. It is a complete waste of money. Not only did it take over two months to come, the bras are complete rubbish. They are supposed to be XL size. They are not, more like S. The fit is all wrong and they do not do what the promotion said they would at all.
Do not buy their products!

Date of experience: June 24, 2020
Australia
1 review
0 helpful votes
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I ordered a product in June and I still have not received it. When I contacted them, they told me to contact the delivery service myself. The delivery service told me they have not had shipping updates for the product for over 30 days so to contact the seller to rectify the issue. I've emailed them several times since and they refuse to even respond to my emails. This company is not professional and don't guarantee delivery. As soon as the item is sent it is your responsibility to ensure it arrives at your address. If you have any issues they will not be there to assist you. They won't even bother to respond to you!

Date of experience: October 2, 2020
Connecticut
1 review
0 helpful votes
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Total Scam
July 7, 2020

I never received my order. Reported them to my credit card company and am going to report them to Federal Trade Commission. Refuses to answer e-mails and no phone number to contact them. Nothing but a scam.

Date of experience: July 7, 2020

Overview

Chestnut Five has a rating of 1.1 stars from 42 reviews, indicating that most customers are generally dissatisfied with their purchases. Chestnut Five ranks 606th among Pets sites.

service
2
value
2
shipping
2
returns
1
quality
2