website thubmnail of Chick-Fil-A
How would you rate Chick-Fil-A?
grey star
grey star
grey star
grey star
grey star
Ohio
31 reviews
5 helpful votes
Follow guillermo m.
Unfollow guillermo m.
Send Message
Share Review
Report Review

Like
March 22, 2024

Chick-fil-A never disappoints when it comes to fast food. Their chicken sandwiches are consistently delicious, and the waffle fries are the perfect side. The customer service is exceptional, with friendly staff and speedy service. Plus, I appreciate Chick-fil-A's commitment to community involvement and philanthropy. It's always a pleasure dining at Chick-fil-A

Date of experience: March 20, 2024
Oklahoma
1 review
1 helpful vote
Follow Samantha H.
Unfollow Samantha H.
Send Message
Share Review
Report Review

Disappointed again!
September 12, 2023

We ordered from Chick Fil A online and my daughter ordered extra pickles on her sandwich. It had NO pickles. They also did not send any barbecue sauce! She can't eat her food without the sauce. Waste of money and this is not the first time they have ruined our meal. Will not be ordering from them again. Not worth it. They are just awful!

Date of experience: September 12, 2023
Michigan
1 review
1 helpful vote
Follow Sophia H.
Unfollow Sophia H.
Send Message
Share Review
Report Review

Drive thru or not, we've been here a long time, every time it's fast and furious like the movie, fast and furious. Nice meals made by even nicer people, I don't know why sometimes people think that they could be rude? But, No, I love it here.

Date of experience: December 29, 2023
Colorado
1 review
0 helpful votes
Follow Kimberly S.
Unfollow Kimberly S.
Send Message
Share Review
Report Review

Underpaid
May 6, 2024

They don't treat their employees good, they are over worked and underpaid the store on Garden of the Gods is famous for this …. Please pay your employees what they deserve they work very hard and you make the public think you are treating them well.

Date of experience: May 6, 2024
New York
2 reviews
2 helpful votes
Follow Dissatisfied N.
Unfollow Dissatisfied N.
Send Message
Share Review
Report Review

Lost another customer
April 10, 2024

I am disgusted with chick fil a customer service. I guess they are less concerned with making sure the customer is satisfied. Because I placed an order through Uber eats and chick fil a did not provide a quality check to ensure the delivery person was given the correct order they are not responsible for their error. Despite speaking to chick fil a customer service regarding my experience and verbalizing what was clearly a mistake on their part, they refused to take any responsibility or even apologize for the inconvenience. POOR customer service.

Date of experience: April 10, 2024
Illinois
1 review
1 helpful vote
Follow Bassem A.
Unfollow Bassem A.
Send Message
Share Review
Report Review

Do not order the sandwich, the worst sandwich ever
September 2, 2023

Chicken wrap sandwich the worst sandwich ever, you can't get the sandwich in any gas station for $6 they sell at $10 a miserable sandwich, the exact gas station chicken wrap you should take it out of the menu

Date of experience: September 2, 2023
Michigan
1 review
0 helpful votes
Follow Linda R.
Unfollow Linda R.
Send Message
Share Review
Report Review

Chicken nuggets
January 7, 2024

Finally able to try. Ordered chicken nuggets. I've never seen such small chicken nuggets ever anyplace else. We got a 12 piece to split. It was barely enough for one person. 8 of the nuggets were 1/2 inch in size and 4 were 1inch in size. We ordered 2 shakes with it and it was over $18. Totally disappointed in this restaurant. Why all the hoopla?

Date of experience: January 7, 2024
Washington
1 review
2 helpful votes
Follow Amber G.
Unfollow Amber G.
Send Message
Share Review
Report Review

Me and my girlfriend got side eyed alot for holding hands and kissing here. Very rude, we left before even ordering. Once we got home we looked into it and found various articles about them donating to anti LGBTQIA+ organizations and things similar to that. I wouldnt be caught dead spending my money here due to it. Hope this helped! (Tbh the food probably sucked)

Date of experience: July 4, 2023
Kentucky
14 reviews
16 helpful votes
Follow Thomas F.
Unfollow Thomas F.
Send Message
Share Review
Report Review

Poison
September 14, 2023

I'm sorry but I have to be honest for a company that considers them a Christian based company they are poisoning they are consumers you only have to look at the ingredients that are in Chick-fil-A sandwiches and chicken fingers if you put it up on their website they will take it down for they do not want the consumer to know what's in their product if you were to ask them for the ingredients and everything that's in their chicken sandwiches and in their chicken tenders you would be shocked and your mouth would drop. I used to love Chick-fil-A until I found out how they are poisoning they're consumers about the only thing that's healthy possibly is the salad but even that is in a chemical if you want a safer and better experience skip Chick-fil-A besides being over expensive it's unhealthy and today's society we have to watch what we eat and be informed with the trash that restaurants put in their food

Date of experience: September 14, 2023
Maine
1 review
1 helpful vote
Follow Ron C.
Unfollow Ron C.
Send Message
Share Review
Report Review

Got take out waited till I got home to eat (good thing). Went to but some sauce on my sandwich and there imbedded in the pickle was a fly. Stuff happens I get it, but try to get my money back. Tried online( I don't live close to the store) all I got was a message saying someone will contact me. Been two weeks now. First I get a fly, now crickets. Ya lost me.

Date of experience: June 29, 2020

Overview

Chick-Fil-A has a rating of 2.4 stars from 71 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Chick-Fil-A most frequently mention chicken sandwich and fast food. Chick-Fil-A ranks 11th among Restaurants sites.

service
31
value
30
shipping
7
returns
9
quality
29