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How would you rate Clean Origin?
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Mississippi
2 reviews
1 helpful vote
Follow Jane D.
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After being married for over 15 years, I decided to upgrade my engagement ring. I read a lot of reviews and watched several YouTube videos before deciding on a princess cut diamond ring from Clean Origin. I ordered the ring on March 23, and it arrived on April 14. After ordering the ring, I had to make a change to my ring size. Customer service was quick to respond and very accommodating.
The ring is absolutely beautiful. I wanted to love it. However, the white gold band was much thinner than I expected. It was just too delicate for me. Since Clean Origin did not have any other settings that I loved, I decided to return the ring. The return process went very smoothly. I printed the shipping label and the return packing label. FedEx provided a box for shipping. Clean Origin credited my Visa card two days after they received the ring.
If you can find a ring that you love, I highly recommend Clean Origin.

Date of experience: April 22, 2023
Texas
1 review
6 helpful votes
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I knew I wanted a lab-created diamond from the get-go. But, since they are so hard to find in jewelry stores I told my fiance to buy my ring online. That made him really nervous, but once he found Clean Origin and saw their 100 days, 100% money back guarantee he decided he had nothing to lose.

But the main reason why Clean Origin gets my 5 stars is this - When my fiance popped the question, I was stunned at the size of my diamond. I had a guess as to what his budget was, so I had an idea of what size/style my ring would be. Let's just say my diamond is twice the size I expected. It's beautiful. Crystal clear. I can't stop looking at it.

It was just a good experience from start to finish. They were really helpful, and their diamonds are amazing. And the fact that my fiance got twice the diamond for his money makes me really happy.

Date of experience: October 12, 2017
Oregon
1 review
9 helpful votes
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I'm in love!
June 27, 2019

I cannot saw enough good things about this company: the customer service is incredible, and my ring has absolutely exceeded my expectations. It was a bit intimidating not seeing the ring complete before purchasing, as you choose your own diamond. The picture on the website of my ring really doesn't do it justice. Clean Origin has won my affection and trust!

Date of experience: June 27, 2019
New York
1 review
7 helpful votes
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My fiancé and I wanted conflict free diamonds for our engagement ring, and we're so glad we found ours at Clear Origin. The sparkle on our ring is unbelievable, and we feel a lot better about buying lab grown over mined. The customer service was also outstanding. Bottom line - we received our ring faster than expected and got a great rock for a great price!

Date of experience: October 13, 2017
California
1 review
16 helpful votes
Follow David D.
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I had been shopping diamonds for a couple months and was skeptical on purchasing on line. I came across Clean Origin and was again skeptical of a lab grown diamond. After more research I learned there is no difference from a lab grown or a traditional mined diamond. I started shopping all the lab grown diamond companies and kept coming back to Clean Origin. I finally chose the diamond! Via email Tony assured me my choice was excellent and she will love it. He was right on and the diamond is very nice grading was spot on. I would recommend Clean Origin to anyone!

Date of experience: June 5, 2018
California
1 review
8 helpful votes
Follow Daisuke O.
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I had been lagging on getting a ring for my girlfriend before we went on a trip to New Zealand. I was planning to propose there and was going to buy a ring at a traditional shop. I decided to try to buy a lab grown diamond online instead and was hoping I could get it in time before I left. I went on the Clean Origin website and started a chat with Tony Walsh in hopes that he could ship the ring to me in time. I placed my order on 12/9, the ring was shipped on 12/15, and arrived at my house on 12/16, two days before I left for the trip.

My girlfriend loved the ring and it looks perfect. She has been showing it off ever since. I am currently sending it in for free resizing because I ordered the ring too large.

Date of experience: January 16, 2018
California
1 review
7 helpful votes
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Highly recommend!
March 27, 2020

Those of you who are skeptical of purchasing engagement rings online, let me help ease your mind. I was also in the same boat. I wasn't sure if this company was legit, but after a couple hours or research i decided to make the purchase. I wanted to support a company that ethically sourced their diamonds.
After placing my order, the website estimated that I would receive my ring within 7-10 and they did just that. This process was fast and easy. I received my order after 8 business days and the ring looks better than i expected. Thank you Clean Orgin!

Date of experience: March 25, 2020
Texas
1 review
2 helpful votes
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Perfect!
January 11, 2018

I purchased an engagement ring and center stone from Clean Origin. The ring is gorgeous and the diamond is the most beautiful diamond I have ever seen. Their customer service is top notch and very responsive. I will definitely be purchasing the wedding band from them. I will recommend them to anyone in the market for an engagement ring or diamond!

Date of experience: January 10, 2018
Nevada
1 review
8 helpful votes
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I couldn't be happier with my purchase and experience. I did a lot of research and buying a diamond can be terrifying, as I'm sure you know. The quality I found at Cleanorigin was great, my fiance absolutely loves her ring, and the prices couldn't be beaten. Their customer service was top notch and helped me out several times along the way. I definitely recommend them - and thank you so much!

Date of experience: May 7, 2018
Louisiana
1 review
11 helpful votes
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Reliable
June 6, 2018

I was nervous ordering a diamond from online so I called in. Tony answered the phone and told me about the company. I ordered a diamond and it came overnight. The diamond looks amazing, even my jeweler was amazed. The diamonds they make test as real diamonds. Great price and great costumer service. I recommend using this company

Date of experience: June 6, 2018

Overview

Clean Origin has a rating of 5 stars from 14 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Clean Origin most frequently mention and customer service. Clean Origin ranks 24th among Engagement Rings sites.

service
4
value
4
shipping
4
returns
3
quality
4