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Colorado
6 reviews
6 helpful votes
Follow Christina K.
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ColoGuard is a scam. Sounds great: you send a stool sample in a cup vs. undergoing a more intensive colonoscopy. The problem is that ColoGuard isn't accurate. Another problem is that many insurance companies will not allow subscribers to get another test the same year or even up to a 10-year period if they have had a ColorGuard test. Skip this test, get a real colonoscopy and take care of your health. This is just a scam to help insurance companies keep more $ from premiums: it's an excuse for insurance companies not to cover colonoscopies. The fact that ColoGuard doesn't provide any helpful data (e.g., if proteins or blood is found) demonstrates this is not a serious test. I won't be surprised if there is a class action lawsuit in the future for ColoGuard. For now, whoever cooked up this scheme is laughing all the way to the bank. And don't believe their nonsense that a colonoscopy is covered after a positive ColoGuard test result--it's not true. You are basically giving up your right to a covered colonoscopy (normally a wellness benefit that is 100% covered) by getting this ridiculous test that is often inaccurate and doesn't provide any health info whatsoever.

Date of experience: November 4, 2024
Florida
1 review
0 helpful votes
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Scam
February 17, 2024

It's not covered and I had to pay $485 of the $600 and even my doctor told me it would considered preventative care. That's all bull$#*!, they are gonna rape you and your insurances won't cover it. Steer clear from these scumbags!

Date of experience: February 17, 2024
Wisconsin
1 review
1 helpful vote
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False positive
June 19, 2024

Had a positive test so had to do a colonoscopy. Cost me $2 grand. Turned out to be a false positive. Before my procedure, many of the providers expressed their negative opinion of Coliguard. They suggested using another product due to the many false positives.

Date of experience: June 19, 2024
Missouri
1 review
1 helpful vote
Follow S.D. S.
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What a joke
April 14, 2024

This place is a joke, hard to understand likely out of the country call center. After doing the deed. I try to schedule a pickup. Their website doesn't work, so I had to call. They laughingly tell me to leave it on my porch for pickup. No UPS driver ever showed for 2 days. Then they tell me it's no good after 96 hours and I'll have to do it again. I said I'm not doing it again. Can't watch see what it costs me.

Date of experience: April 14, 2024
North Carolina
1 review
3 helpful votes
Follow Jeff A.
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I sent in the box were you know you do all the work with the swab, and first they was a lady l couldnt understand with her accent with my results, but then l get a letter with still no results but a qr code only saying scan for results,another crock of whats in there boxes but then l tried chatting with them online and answered all 10 questions right and instead of him telling me he sends me back to were l started and so l tried second time same thing and ive still not got my results so good luck with your results on your test with there results being what your sending them in the box!

Date of experience: January 25, 2024
Arizona
1 review
0 helpful votes
Follow Jaimie M.
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This was sent to me through my Drs office, I called my insurance company and thank goodness my insurance didn't get billed! They stated they only got billed if I actually do the test, which I will not be doing! Let's take this seriously, urine, feces has all of a person's DNA in it, and we have no clue who's working in this laboratory, a bit risky, and most importantly, how long do they actually let your specimen sit, before they test it, no way I trust this

Date of experience: February 8, 2024
Wisconsin
1 review
2 helpful votes
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Customer service
January 25, 2024

I was ordered a Cologuard by my physician again. I had one sent to me in 2011. I received a letter to call them. I called them and was informed if I pay $382.00 I can get order immediately if not I will have to wait until (3) year anniversary date for it to be sent to me. It's obvious to me that the company is more concerned about making a profit than any possible health concern I have. This is just information only and do not let them scam you.

Date of experience: January 25, 2024
Maine
1 review
3 helpful votes
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Skip the Cologuard
March 29, 2024

Recently did the cologuard test and received a positive result. Of course now I have the worry of cancer on my mind until I scheduled my colonoscopy as recommended. Do yourself a favor and skip the Cologuard! Mine was a false positive and many are it seems after the age of 65. I'm 70 and my colonoscopy was squeaky clean. Save yourself $700 cologuard kit and just get the colonoscopy! By the way Cologuard hounds you until you submit your test! Big red flag!

Date of experience: March 29, 2024
Florida
1 review
0 helpful votes
Follow R F.
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Don't do it.
May 24, 2024

I was stubborn and took a cologuard test rather than a colonoscopy. I was due. I had no symptoms at all. Cologuard came back positive based on DNA or blood. That is all they tell you. All impossible to get an appointment for a colonoscopy but I got one and lo and behold the cologard test gave a false positive. I worried until I got my colonoscopy that I was dying. Turns out false positives are very common. Skip the test and get a colonoscopy. The test and company are useless. Never again

Date of experience: May 24, 2024
Connecticut
1 review
5 helpful votes
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I took the colonguard test and received a false positive. I was scared to death that I had colon cancer. I scheduled to receive a colonoscopy and thank God It came back negative. I would urge everyone just to get a colonoscopy to be totally safe.

Date of experience: January 22, 2024

Overview

Cologuard® has a rating of 1.2 stars from 94 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Cologuard® most frequently mention colon cancer, false positives and insurance company. Cologuard® ranks 17th among Cancer sites.

service
52
value
51
shipping
46
returns
29
quality
42