The review overall look pretty good, but unfortunately this has not been my experience. Others on different review sites of Diet Doctor have had similar experiences as I have. I never subscribed to this (whatever it is) and do not want to subscribe. They charged me, without permission, $99 TWICE ($198 total). I contacted them and they don't respond, there's no number to call to reach them (I'm in the US anyways), and they refuse to cancel my fraudulent subscription or refund the charges. I'd urge some caution with these people, and if they charge you like they did me and others, report it.
I appreciate all of the information, resources and options you provide. Although I'm borderline on a few metrics, you've empowered me to take control of my own health and make informed choices and changes. Thank you!
Great for all levels of knowledge from great recipes, to simple how to videos to the in-depth scientific material coming out of the low carb conferences. Also a sound collection of experts in the field. I've shared this site with friends and family and highly recommend it.
I registered for the free trial about an hour ago - had to give up my credit card info of course. I spent about 15 minutes looking at meal plans. I've been using Keto diet for about 5 years; I was hoping for some creative recipes. None to be found, so I tried to cancel. So far, impossible to do. I've had to email them, HOPING I can get this membership cancelled. Frustrating.
This entire site is such a goldmine of information - finding a clinician, recipes, motivational stories, evidence-based information/research, and group activities to encourage new behaviors. Thank you for all of the work that goes into the prep and presentation of all this great information as well as keeping this page ad-free!
I have done so many different diets but, have never had an abundance of information. Diet Doctor gives me the confidence and knowledge to change my way of eating. The guides from shopping to the videos to the facts keeps me on track. I would recommend this site to anyone.
Diet doctor is an amazing website. I send people to this site when asking about keto/low carb. I really appreciate that you do not take money from advertizers and that we (your members) pay the salaries. Please keep up the great work.
Sincerely,
April EK
Chapel Hill, NC
This site is so well balanced. It is focused on the Low Carb/High Fat lifestyle and the good health that it brings however it is not preachy and provides balanced information so YOU decide what is right for you. We are all complicated chemical/hormone soups and one size does not fit all. Get the information and go in the direction that you need to go for good health and comfort in your own skin.
7 days into my 30 day trial I canceled due to the generic programs that offers the same programs to everyone ( not personalized) as they claim. Approximately 6 months later they went ahead and took $99US
Out of my account. I have sent numerous emails and "submitted request" portal for my refund with a supposedly 24 hour response time. It's been 2 weeks and not a peep from this company.
Lets see how long it takes for them to acknowledge this review. I WANT MY FULL REFUND!
All you need to know!
You can pay for membership to get to see all the movies and videos, but even the free page gives you more than enough to start Keto and get healthier.
I pay for membership now, simply because I am so grateful to the team at dietdoctor.com:-)
Overview
Diet Doctor has a rating of 3.9 stars from 159 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Diet Doctor most frequently mention low carb, weight loss and keto lifestyle. Diet Doctor ranks 6th among Weight Loss sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jana!
Thank you for your feedback. I'm sorry to hear that your experience was frustrating!
The membership can be cancelled online by clicking "cancel membership" on your account page. It does not necessarily have to take more than a minute.
This information is also available on our contact page and help center:
https://www.dietdoctor.com/about/contact
Alternatively, you can also email support@dietdoctor.com for help within 24 hours, we will absolutely cancel your membership for you should you want us to.
Best,
Andreas Eenfeldt, MD
Founder & CEO
Diet Doctor