Overview
EventTicketsCenter has a rating of 4.3 stars from 17,372 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EventTicketsCenter most frequently mention great experience, easy process and service fee. EventTicketsCenter ranks 1st among Tickets sites.
Overpaid for 4 tickets, only received 3 electronically. Paid $119.00 per ticket that were available at the venue box office for $29.95. Theatre was half full, could have had our premium pick of any available. Will never use this company again
I purchased tickets for the Golden State Ballet Nutcracker for me and my daughters. Turns out I purchased for the wrong date.
I tried to contact customer service and unlike other sites, Ticketmaster, AXE, Stubhub, they were literally nowhere to be found. Somehow through two days of persistence, I found an angle.
Unlike other sites, I could just third party sell them. I had to go through their site and it's one I have never heard of. This, I was unable to sell 7 tickets that were in high demand and electronically deliverable because Event Tickets took my listing down a day ahead claiming that they wanted to give buyers enough time to obtain tickets. They are electronically delivered!
So now I am out $1100 and nobody is getting to use the site as there is not even an option to transfer the tickets to friends for free. Few options and difficult to navigate. I got screwed and I'm not a novice user.
This site is horrible. If you see it, walk away.
SCAM! BEWARE! I didn't look close enough when I searched for an event and accidentally clicked on event ticket center's site, thinking it was the venue's ticket selling site. I overpaid by $130 per ticket! No luck getting my money back. Lesson learned.
Prefer that tickets be printed and mailed to me. Transfer and saving of tickets was confusing. I am not tech savvy. Took five attempts for Ticketmaster to verify phone. Not sure how to use wallet. Physical tickete should br an option given cost
Hi, Marilyn. As a secondary marketplace, our delivery options are limited by what the venue or primary box office do to deliver tickets, and what tickets brokers post to our online marketplace! We're sorry for the inconvenience.
After over a half an hour of passwords and codes I think I need to go to Ticketmaster website and try to get tickets with a bar code. So far not successful! I am exhausted from the ludicrous experience.
Hi, Muriel. Sorry for any confusion! If you need any help locating your tickets please reach out to us at customersupport@eventticketscenter.com and we will be happy to help you get your tickets. Thanks!
I bought tickets, got email that payment did not get through and they were cancelled. Called support - they said no, tickets were issued. Have not seen the tickets, need to download some app to retrieve them. Million unnecessary steps and calls, would not recommend.
I ordered tickets to a show from the venue's website, and never received a receipt or confirmation. Had to contact the venue, my credit card company and EventTicketsCenter to get the receipt/confirmation sent. The rep I spoke to@ EventTicketsCenter was helpful and got that email sent. But I had to jump through a few hoops to make it happen.
Hi, Carin. We appreciate your feedback regarding your experience. We're sorry the transaction was bumpy, we're glad things got sorted out for you!
It was fine. I really don't have anything to say, but this is bugging me that you're forcing me to do something just to let you know I got my tickets and I already have it them downloaded in my Apple.
I would have appreciated knowing the retail value of the ticket before purchasing. I also feel pretty uncomfortable that I did not receive my e-ticket at time of purchase. Instead, I need to wait until one day before the date of the event.
Website was hard to navigate, confusing and frustrating to use. I had to get help by phone and that person was good but even said that many people were having the same issue with the website that I had. Please have the website designers talk to your help desk people so they can make using your website simpler and easier to use.
Hi, Michael! Thanks for leaving a review - if you want, we would love to here more detailed feedback if you would edit your review. Thanks!
Event Tickets Center is a marketplace for tickets to sport events, concerts and Broadway shows. Companies and fans list their inventory of tickets on our website and set ticket pricing and availability terms. All orders are backed by a 100% guarantee. You can order online from your computer, tablet or smartphone, thru our iOS or Android apps or by calling 855-326-8155.
Ticket prices can vary based on the popularity of an event or the location in the venue. You can find plenty of bargains on our site and there are thousands of tickets listed below face price.
There are tickets available to every major league sports game, including preseason games. Also, you can find listings for Division 1 college football, basketball, hockey and other sports. Sports playoffs tickets, from the Super Bowl, to the World Series to March Madness can be found on EventTicketsCenter.com.
Event Tickets Center is a proud member of the Gainesville Chamber of Commerce.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi, Vanessa! We're sorry for any confusion. Event Tickets Center is a resale marketplace where prices may be above face value - the brokers price the tickets when they list it on our site. The All Sales are Final policy is standard across the ticketing industry (you can read more about it and why on our FAQ page) and is agreed to at the time of checkout. We're sorry to hear you were unhappy with the experience!