website thubmnail of Exercise
How would you rate Exercise?
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North Carolina
1 review
0 helpful votes
Follow Bess C.
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I've been using exercise.com for my workout app platform for just about 2 years now and overall I have had a very good and positive experience. Great customer service which is super important to me. I do wish the app could be a bit more customized both in terms of how it looks branding-wise and the layout, but I understand those things also come with a higher price tag. I would definitely recommend exercise.com.

Date of experience: August 30, 2022
New York
2 reviews
4 helpful votes
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Great customer service
January 31, 2022

My favorite part has been the customer service! Anytime we need something, Abbie has been very responsive and helpful. Great, easy to use features that have everything we need for our large, multi-functional business.

I switched over from Technogym which had the worst customer experience I've ever experienced. This has been a night and day difference. Thank you Abbie and the rest of the exercise.com team!

Date of experience: January 31, 2022
Colorado
1 review
0 helpful votes
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I am so happy to get going with this product. I'm shifting my business from a very inefficient online personal training business, to something that might take a lot of work upfront but then makes my life SO much easier moving forward. My clients are going to absolutely love this too! Thanks so much to the team at Exercise.com. They've all been great. Special shoutout to Sage from the Success Team for getting stuff done so quickly and responding to all my messages promptly! You guys are awesome!

Date of experience: April 27, 2022
Australia
1 review
0 helpful votes
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Sage and the Success team have been amazing. For someone like me who has had no prior experience in setting up a new gym, they held my hand from day 1 guiding me patiently and professionally all the way til launch. Highly recommend Success for anyone looking for a total gym management software solution

Date of experience: November 10, 2022
Canada
1 review
0 helpful votes
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I recently switched my business to exercise.com. I was putting it off as I knew it would be a lot of work but Abbie on the Success Team made the experience enjoyable and fun. I really appreciate everything this team has done!

Date of experience: November 3, 2022
Illinois
1 review
0 helpful votes
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Sage is the best!
September 29, 2022

Sage is the best!

I just started with exercise.com and sage has been helping me get set up and I love how quick and responsive she is with everything. She's matching my speed which I absolutely love! It's made my confidence with the decision to work with exercise.com be that much better!

Date of experience: September 28, 2022
Oregon
1 review
0 helpful votes
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I decided to make the switch from a very frustrating gym management platform to Exercise.com based on a recommendation from the team at Monarch Clubs. I could not be ANY happier with how things have gone so far! The communication is the best out of any company I have ever worked. I knew that Exercise.com would be an investment however in the last month of being onboarded, I can honestly say that it is worth every penny and then some. We can not wait to see how Exercise.com pushes our gym forward!

Date of experience: June 18, 2023
Wisconsin
1 review
0 helpful votes
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Sage and Alyssa both have been fantastic helping transition from multiple systems to one on a very tight deadline. We received a two-day turn around time on our portal, and a crash course on how to set up the system to accept clients for our open house that weekend. They continue to help with any questions or on-boarding necessary to make sure we utilize the software and all it has to offer. This has been as painless of a transition we could hope for.

Date of experience: November 29, 2022
South Carolina
1 review
0 helpful votes
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Sage, and the entire onboarding team, made the migration from my current provider to this one a breeze. I am excited about how this service is going to enhance my business from the customer viewpoint and streamline our processes internally. I was able to replace two services and get them all in this one service, with enhanced functionality.

Date of experience: February 18, 2022
Georgia
2 reviews
0 helpful votes
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Customer Care
October 26, 2022

Support has been amazing! We are just now developing on our end and Abbie has been fabulous to help! She's been patient and answered all of our many questions. We are so grateful that she's our go-to during the On-Boarding process.

Date of experience: October 25, 2022

Overview

Exercise has a rating of 5 stars from 53 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Exercise most frequently mention success team, customer service and training business. Exercise ranks 8th among Fitness sites.

service
24
value
23
shipping
5
returns
6
quality
22