Overview
GlobalRose has a rating of 4.4 stars from 2,652 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GlobalRose most frequently mention customer service, beautiful flowers and perfect condition. GlobalRose ranks 2nd among Flower Delivery sites.
Instant Feedback
They were almost dying- and so less petals. I am not very happy with my order. I was very excited about this. But It was just usable enough. Even the filling was like so less. Too expensive for the quality and quantity.
These Columbian roses did not impress. The shipped without water and each stem had black spots on the petals. Overall not worth the money. I normally get Columbian roses through Costco for twice the price and double the quantity that look superb.
Sorry to hear that this order didn't meet your expectations. Just to clarify, all of our roses are sourced directly from Colombia, South America. We always strive for the best quality, but we didn't receive any claim from you regarding this. If you ever experience any issues, please email us at claims@globalrose.com within the first 24 hours of receiving your product so we can make it up to you!
Flowers should have been all equal size as shown in the website. You need to sell what you preach on the website. That's my complain. The service was great but little less on my expectations and what I received.
Dear Nadia,
We are very sorry that your order didn't meet your expectations and we wish you had contacted us as soon as you received your order on February 14 so we could fix your issue in the best possible way. Unfortunately, we don't have any communication regarding the quality of your order so we could have sent you a replacement as soon as possible.
We kindly remind you that our customer satisfaction is our number one priority and you can always reach us within the first 24 hours of receiving your product and providing photos at claims@globalrose.com or through our live chat and speak with a live representative. Our team is at your service!
I ordered hydrangeas for my wedding center pieces. I ordered way ahead of time and didn't have to worry about this purchase. Order arrived on time and well packaged, with clear instructions on how to care for the flowers. Flowers looked beautiful day of!
Thank you for your review! We're happy our hydrangeas were perfect for your wedding centerpieces and your order arrived as expected.
Congratulations on your special day, and we look forward to serving you again!
Placed an order of 200 carnations for a party I was making centerpieces for. Delivered very fast and followed instructions and the carnations bloomed so beautifully! Will definitely order from global rose again!
Thank you for sharing, Eunice! Your satisfaction is our priority, and we're happy everything was expected. Looking forward to being part of your future celebrations!
When I placed my order I later received a message that the delivery would be a day late. I explained that the flowers were for a funeral and I must receive them a day ahead of time. The company acknowledged my concern and requested. The flowers were fed X and I received them at 8:30 am the next morning.
Dear Mary, thank you for your trust in Global Rose. We're glad we could help and your flowers arrived as expected. Know your feedback is truly appreciated, and we're here for you whenever you need more floral beauty.
I ordered a box of 3500 petals for an ash scattering service aboard a boat. There were plenty of petals for the 32 people onboard. It allowed everyone to participate in throwing the petals after the ashes. I would recommend the box of petals to anyone doing the same type of service.
Thank you for sharing your experience. We're honored our petals helped create such a meaningful service. We truly appreciate your recommendation and look forward to serving you again!
The Order was delivered on time and customer service was excellent. I had to make a correction to the delivery address and it was super simple and the employee was very nice. I order 200 roses in 8 different colors. All the roses were in excellent condition except for the lavender color roses, which were in alright condition. I plucked the outside petals of the lavender roses and now they look amazing. That was the only thing holding back for being absolutely perfect. I would 10/10 recommend this company.
Thank you! We're glad your order was delivered on time and our customer service was helpful, our team is always happy to assist. We appreciate your feedback and recommendation!
After placing order, I read that the delivery needed to be signed for so I changed the delivery address through proper procedures with no problems. After that, I even read that a signature could be done online so even better! Great experience overall.
Thank you for your review! It's awesome to know everything worked out smoothly for you. We are always here to help with your order needs and look forward to serving you again!
The roses were packaged, wonderfully to keep them from bruising. They smelled so fragrant and were perfect for my wedding day. My only problem was that when they dropped them off at the condo I reside, FedEx did not notify me via call. So I was unsure who had my roses. However, they were delivered on time and packaged wonderfully
Thank you for your review! We're happy the roses were perfect for your wedding. Unfortunately, FedEx does not call recipients before delivery, which is why we recommend tracking your order closely for real-time updates with your tracking number.
Thank you for choosing GR for your special occasion. We appreciate your feedback and hope to serve you again!
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
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- Miami, FL, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry to hear that your order didn't meet expectations. We always strive for the best quality, and while we haven't received any claims regarding this, we truly appreciate your feedback. If there's anything we can assist with, feel free to reach out!