Overview
GlobalRose has a rating of 4.4 stars from 2,715 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GlobalRose most frequently mention customer service, beautiful flowers and perfect condition. GlobalRose ranks 2nd among Flower Delivery sites.
Instant Feedback
They were almost dying- and so less petals. I am not very happy with my order. I was very excited about this. But It was just usable enough. Even the filling was like so less. Too expensive for the quality and quantity.
These Columbian roses did not impress. The shipped without water and each stem had black spots on the petals. Overall not worth the money. I normally get Columbian roses through Costco for twice the price and double the quantity that look superb.
Sorry to hear that this order didn't meet your expectations. Just to clarify, all of our roses are sourced directly from Colombia, South America. We always strive for the best quality, but we didn't receive any claim from you regarding this. If you ever experience any issues, please email us at claims@globalrose.com within the first 24 hours of receiving your product so we can make it up to you!
Flowers should have been all equal size as shown in the website. You need to sell what you preach on the website. That's my complain. The service was great but little less on my expectations and what I received.
Dear Nadia,
We are very sorry that your order didn't meet your expectations and we wish you had contacted us as soon as you received your order on February 14 so we could fix your issue in the best possible way. Unfortunately, we don't have any communication regarding the quality of your order so we could have sent you a replacement as soon as possible.
We kindly remind you that our customer satisfaction is our number one priority and you can always reach us within the first 24 hours of receiving your product and providing photos at claims@globalrose.com or through our live chat and speak with a live representative. Our team is at your service!
I ordered hydrangeas for my wedding center pieces. I ordered way ahead of time and didn't have to worry about this purchase. Order arrived on time and well packaged, with clear instructions on how to care for the flowers. Flowers looked beautiful day of!
Thank you for your review! We're happy our hydrangeas were perfect for your wedding centerpieces and your order arrived as expected.
Congratulations on your special day, and we look forward to serving you again!
Placed an order of 200 carnations for a party I was making centerpieces for. Delivered very fast and followed instructions and the carnations bloomed so beautifully! Will definitely order from global rose again!
Thank you for sharing, Eunice! Your satisfaction is our priority, and we're happy everything was expected. Looking forward to being part of your future celebrations!
Flowers were delived to me (husband) at our front door. The daughters had send similar flowers for several pervious birthday. They were in excellent condition and are presently brightening up our home.
Dear Ashley, thank you for sharing your experience! We're happy your flowers arrived in excellent condition. It's an honor we were chosen again for birthday celebrations. If you ever need assistance or future blooms, we're here for you!
When I placed my order I later received a message that the delivery would be a day late. I explained that the flowers were for a funeral and I must receive them a day ahead of time. The company acknowledged my concern and requested. The flowers were fed X and I received them at 8:30 am the next morning.
Dear Mary, thank you for your trust in Global Rose. We're glad we could help and your flowers arrived as expected. Know your feedback is truly appreciated, and we're here for you whenever you need more floral beauty.
I bought a bunch of hydrangeas from you several years ago for my son's wedding. The blooms were enormous and beautiful and they lasted almost 2 weeks. I bought these for my own wedding and I'm so disappointed. The blooms were small, they were not very "blue", 3 were wilted when I opened the box, 3 more wilted before the wedding day and half of them were wilted by the end of the wedding. I was so excited to get these and so disappointed with what I received. Not sure if you have a different source or what. Not sure if I will order them again.
Dear Debra,
Thank you for sharing your feedback, and congratulations on your wedding.
We're very sorry to hear that your recent order did not meet expectations—especially given your previous positive experience with us. We understand how important it is for everything to be perfect on such a special day.
Please note that in cases like this, it's essential to contact us as soon as the issue is noticed at claims@globalrose. Com so we can initiate an investigation and assist promptly. This allows our team to evaluate the condition of the flowers upon arrival and take the appropriate action while the product is still fresh.
We truly appreciate your past support and hope we can have the opportunity to serve you better in the future.
Best regards,
Customer Service Team
Global Rose
Www.globalrose. Com
Follow us on Instagram!@globalrose
I have purchased your hydrangeas before and have always loved them. Can't wait to get these!
I ordered a box of 3500 petals for an ash scattering service aboard a boat. There were plenty of petals for the 32 people onboard. It allowed everyone to participate in throwing the petals after the ashes. I would recommend the box of petals to anyone doing the same type of service.
Thank you for sharing your experience. We're honored our petals helped create such a meaningful service. We truly appreciate your recommendation and look forward to serving you again!
The Order was delivered on time and customer service was excellent. I had to make a correction to the delivery address and it was super simple and the employee was very nice. I order 200 roses in 8 different colors. All the roses were in excellent condition except for the lavender color roses, which were in alright condition. I plucked the outside petals of the lavender roses and now they look amazing. That was the only thing holding back for being absolutely perfect. I would 10/10 recommend this company.
Thank you! We're glad your order was delivered on time and our customer service was helpful, our team is always happy to assist. We appreciate your feedback and recommendation!
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
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- Miami, FL, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry to hear that your order didn't meet expectations. We always strive for the best quality, and while we haven't received any claims regarding this, we truly appreciate your feedback. If there's anything we can assist with, feel free to reach out!