I purchased a Cold Steel Trail Boss axe. The company provided timely communication via email when the item shipped. Item arrived as scheduled exactly as advertised. The item was a non-standard shipping length but was packaged to avoid damage during shipping. A pleasure doing business with you. I'll definately shop here again!
I bought a knife and leather cover for $400. It was listed as in stock. After more than 10 days, they still have not even mail it out yet! I am getting very worried it may be a scam site.
My advise, please reply to emails and update clients on the reason for the delays. If and when it actually ships out, I sure hope they use express mail and not by sea or land.
I will update if I got scammed or this is a genuine business site.
I messes up my order. They fixed it. Fast E-Mail response and great communication. They are a little slow in mailing but no problem getting your stuff. Seems to be a Great company. I will order again and don't expect any problems at all. Fantastic engraving on knifes I have ordered. They look great. I can; t brag enough on there commutation plus they have a phone that actually works, and someone actually picks up.
I think this company is awesome, they were very polite, and the most important thing is that I got the Antique Silver Ninja sword for roughly $10.00 less than the other site I was about to buy it from. I cancelled my order with the other guys to buy it here. I shopped around a lot and this company had it at the best price.
I love my Slip N Snip scissors that I purchased through this site. Hand-tools.com has a very easy site to navigate with many kinds of knives and scissors to choose from. I found this not only the most friendly site in which to purchase the Slip N Snip scissors but the cheapest, too. An honest dealer. Thanks for such a pleasant purchase.
I thought they had forgotten to engrave my axe, until I looked REALLY hard and found something under the rust. Yes, the axe had rust on it.
I still have the rag with red on it from cleaning. I found what seems to be my name on it. I can barely make it out and still not clear
With a magnifying lens. Nothing like what they have on video on their homepage. Communication was great until I noted the problem. I've sent 3 mails over the past 6 days about my situation but no answer. I know its too late but I read the fine print on the home page. "Not responsible for engraving" What can I say... At least I got the axe? The engraving was so small that I could possibly pretend its not there? Wish I could at least get my engraving money back...
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I ordered a knife for my husband on Nov 29th 2012. My credit card was charged instantly and yet not only have I still not received the item ( it is now 12/17/2012) but the item has not even shipped yet! It was in stock at the time I ordered it and when I contacted the retailer over one week ago they told me it would ship out last week! If your shipping is slow then let people know this! My husband ordered two items from another online retailer last monday and had the items by friday! They sure took my money fast, too bad they don't ship that fast!
I found this Underwater Kinetics Super Q LED rechargeable dive light at Hand-Tools.com, very nice deal! The initial web order somehow didn't go through, but their customer service was easy to reach and solved the issue! Shipping was quite fast, the item exactly as described! Thinking about getting a second one as backup.
They had the obscure item I was looking for at a fair price. What made me order from them over others was not only the price, but their reputation as a good business. They also claim to destroy all personal credit card info after they process it, so that is good too!
The executive ice scraper is rad- reasonably priced, completely legal, and easier on the hands than brass knuckles. It looks great on my key chain too.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members