Hidden Botanics

Beautiful beautiful flowers. Just much smaller than expected/wanted so I couldn't use it for the original purpose, but that's on me for not reading the details and measuring fully. Really love the arrangement and color.

Absoloutely stunning bouquet! I was so excited to order this as I have known I wanted it to be my wedding bouquet for months now. It arrived well packaged and is exactly as beautiful as I expected. Communication from the seller was lovely too.

Absolutely beautiful! A little bigger than I thought but the colours are just stunning and it sits wonderfully in my hair!. Seller was also amazing, my phone played up and I accidentally ordered 2, she refunded me super quickly and was so helpful!

A beautiful arrangement which we think will look gorgeous on our flower girl. The original piece didn't turn up in the post out of no fault of the seller. When informed they remade and re delivered within 2 days of contact. So great service all round.

This bouquet and matching bridal party set is absolutely beautiful! Shipping packaging could have been a little better as the bouquets are a little flattened, but it's to be expected when shipping overseas. Overall, I love these flowers and customer service was stellar!

Blown away completely - our flowers arrived so quick, and we married overseas so had to be packed in half of my cabin case with lots of tissue and remained fully in tact! I'm so impressed. They are absolutely beautiful and are now taking pride place in a vase at home as they last so long after too, but they really brought everything together on our wedding day; we had so many compliments. I purchased the large bouquet and matching boutonnière and the pricing was also so reasonable! Thank you so much for our gorgeous flowers!

After some research regarding dry flowers and crowns I retracted compliant. Each item will not look the same with colors etc because they are custom made. That being said it is good quality and quite full. However, it could use some more orange in the crown and less babys breath. Overall I love the look of this crown and the smell is amazing. I'm going to add a few colored flowers but overall I think this will be great for my boho wedding.

Flowers were delivered on time and carefully packed. The big box they were in was a little less sturdy than I'd like but everything I ordered arrived safely. Make sure to put the flowers upright to let them "bloom" so they're nice and fluffy ;)

I wanted to write a really honest review for anyone considering buying from Hidden Botanics and are unsure.

Pros:
- delivery times was super quick
- I made an error when ordering and their customer service was really quick to rectify.

Cons:
- the flowers arrived damaged and the button holes in particular, crushed.
- the ribbons we're loosely tied and falling off.
- there were blonde hairs wrapped around some of the bouquets.
- not of the quality I was expecting from the pictures.

And now for the key con:

- even if they are delivered to you damaged, you still have to pay the restocking fee which is 30% and pay the cost to return within 7 days (which for a large box is costly).

I complained that I didn't think it was appropriate to be charged for an item that was delivered already damaged. Customer service, while they did reply, took a long time to review and after some emails to chase for a resolution as a 'gesture of good will' reduced this to 20%.

If you want flowers quickly and don't care about the quality, go for it. But be aware, even if they don't meet the standards you expect for such a costly item, you will loose money.

I personally wish I would have taken the advice of the negative reviews on here and I wouldn't be out of pocket right now 🙈