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Homary

Overview

Homary has a rating of 4.6 stars from 782 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Homary most frequently mention customer service, shopping experience and high quality. Homary ranks 3rd among Furniture sites.

service
208
value
184
shipping
185
returns
172
quality
181
This company responds to reviews on average within 4 days
+114
How would you rate Homary?
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Texas
1 review
0 helpful votes
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Customer service was helpful... So far
March 14, 2025

Morgan was helpful and worked with me on opening a warranty case for my broken faucet. I'm not happy with this product right now, but the responsiveness has been pretty good. Will update when my case is resolved.

Date of experience: March 4, 2025
Mark J. Homary Rep
3 weeks ago

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK

Pennsylvania
1 review
0 helpful votes
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Morgan was fantastic!
March 14, 2025

I had a concern around extra charges due to the recent announcement of US tariffs on an item I ordered in 2024 yet to arrive. Morgan put me at ease and answered my questions quickly and professionally

Date of experience: March 4, 2025
Mark J. Homary Rep
3 weeks ago

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK

Massachusetts
1 review
0 helpful votes
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Great service
January 18, 2025

At February 7,2925 Morgan did everything to resolve my situation with after sale return
I am impressed with his high professionalism and wish him all the best at his carrier

Date of experience: January 8, 2025
Mark J. Homary Rep
3 months ago

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

California
1 review
0 helpful votes
Follow Erika M.
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It was very short but that was because Morgan was quick with starting the chat and was able to not only respond to my question quickly, but even sent me a picture of what I was concerned about in regards to the sink I was interested in purchasing. Thank you!

Date of experience: March 2, 2025
Mark J. Homary Rep
3 weeks ago

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK

California
1 review
0 helpful votes
Follow Corinne L.
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Great customer service from Morgan
February 11, 2025

Morgan did a great job helping me with return. Receiving damaged item is frustrating. But Morgan didn't disappoint me and I still confidence in continue shopping with Homary.

Date of experience: February 1, 2025
Mark J. Homary Rep
2 months ago

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK

GB
1 review
0 helpful votes
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Great customer service
March 13, 2025

Great to chat with real person, who was knowledgeable and gave me the information I needed to make a purchase. Makes a change from bots, so thank you Morgan.

Date of experience: March 3, 2025
Mark J. Homary Rep
3 weeks ago

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK

New York
1 review
0 helpful votes
Follow Kristi H.
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Morgan was so helpful!
February 11, 2025

I ordered furniture, then my client did not want it a few minutes later. I needed to cancel and Morgan helped me.

Date of experience: February 1, 2025
Mark J. Homary Rep
2 months ago

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK

Connecticut
1 review
0 helpful votes
Follow Zaher H.
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Your Homary
February 11, 2025

Prompt and helpful customer service. Morgan provided answered my questions and opened a case to resolve the issue promptly.

Date of experience: February 1, 2025
Mark J. Homary Rep
2 months ago

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK

GB
1 review
0 helpful votes
Follow D L.
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We assembled the coffee table today prior to Christmas although we received it few weeks ago - since hubby was out town. All good but when we assembled the drawer we found the door of it is chipped.

I was wondering why the door is so fragile while other parts are all good. Though my hubby also found some holes for screw are not perfectly fit.

The customer service was good when we reported the chipping parts. Fast response, fast action - Morgan offered me two options. 1. Send a replacement for the defective parts which take 4-6 weeks (far too long for me, I was expecting something new for Christmas and NY) 2. Refund 20% which takes 2-7 days. ( I was hesitating as I wanted a prefect table)

The table was not prefect (indeed the mechanics is good, the chips make it imperfect but does not affect the table function) but the customer service was good - the best experience I had so far for online shopping in UK.

Date of experience: December 24, 2024
Mark J. Homary Rep
3 months ago

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

Florida
1 review
0 helpful votes
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Amazing experience with the after sales team!
December 28, 2024

First time customer experience for this website has been a breeze. Received a damaged product but communication with the after sales representative makes me believe it would be replaced with no worries. Thanks!

Date of experience: December 18, 2024
Mark J. Homary Rep
3 months ago

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)