I purchased three shirts back in August 2024. I received two of the three shirts on September 3,2024, and the last shirt, a "Lost Boys"T-shirt has yet to be shipped. I keep trying to get someone to contact me regarding this or I try to find out what's happening and I constantly get automated messages. If you want to check on my order and send my shirt that I paid for, my order number is *******.
Picked up a mystery box of pops and it was pretty decent... Already had one but out of 12 Im good with that. Quij and secure shipment too thank you.
No complaints about my Halloween shirts except too many designs to choose from. Just ordered some for my gf for Xmas too.
The shirts I received were amazing definitely happy with the quality and designs. Just would like a bit faster ship time - but won't stop me from shopping again.
Just received more shirts from horrormerchstore they are way better quality than some shops. Def will pick up more.
Hard to pick but will be filling spots in my collection soon!
Like all the shirts but glad you have a large Halloween section to fill my closet soon!
Copped some new Crow shirts. So glad they didn't have the new one. Great quality for sure!
Got my pops super quick and they were well protected with the extra packaging included - way better than most places Ive ordered from - thank you!
Thank you for the added bubble wrap with my figures. They arrived without issue!
Answer: Impossible. They use automatic reply with FAQs that do not provide any actual customer service or answers.
Answer: Scam, they work the system for PreOrders to make money off of interest then make it an issue for you to get a refund out of what they can't fulfill.
Answer: Due to privacy reasons we are unable to offer support via third party sites. If you have a question about a purchase, please contact https://contact.horrormerch.com/ and Please revisit previous emails (including any automated emails), your purchase receipt and direct product descriptions for further information.
Answer: Due to privacy reasons we are unable to offer support via third party sites. If you have a question about a purchase, please contact https://contact.horrormerch.com/ and Please revisit previous emails (including any automated emails), your purchase receipt and direct product descriptions for further information.
Answer: We have cancelled and refunded your purchase minus the non-refundable deposit as listed within the product description and terms and conditions prior to purchase. Please revisit previous emails (including any automated emails), your purchase receipt and direct product descriptions for further information.
Answer: Please be sure to check your spam/filtered email for previous/automated information regarding your purchase If you would have a question about a purchase (including PREORDER or MADE TO ORDER items awaiting shipment) please contact the helpdesk on the website at https://contact.horrormerch.com for further information as we are unable to offer direct support via third party platforms or social media.
Answer: I order from multiple figure sites they just had a better discount during black friday
Horrormerch has a rating of 3.4 stars from 116 reviews, indicating that most customers are generally satisfied with their purchases. Horrormerch ranks 1st among Action Figures sites.
Two items were already delivered,
USPS tracking number
9400111105501150936134
Complete
Delivered on
Tuesday, September 3,2024
Your item was delivered in or at the mailbox at 6:03 pm on September 3,2024 in PUEBLO, CO 81003.
If you did not receive them, please contact your local post office.
As listed prior to purchase, and within the terms and conditions you agreed to prior to purchase (along with the automated emails, etc)
Customer Agreed to the Terms and Conditions on
Sat Aug 03 2024 18:20:15 GMT-0600 (Mountain Daylight Time)
These items are MADE TO ORDER and would ship once they are printed at their respective print shops.
As this item is in line for a refund, and refunds are processed in the order they were purchased, you'll receive the shirt or refund - whichever is available first.