iFixit

Customer service, meh! Useless, awful, extremely slow shipping! Do yourself a big favor, go elsewhere, less headaches.

Battery seems to be a good replacement for original. The problem is with the adhesive gaskets. The adhesive will not hold the screen to the body of the watch. I was sent a replacement kit and the results were the same. Mating surfaces were thoroughly cleaned with isopropyl alcohol. Adhesive will not hold, do, not buy!

Laptop needed a new battery. I located the battery and the site offered a "toolkit" to ensure I had everything I needed to be successful. Everything arrived a few days later, and, indeed, I had everything I needed to replace battery. By. My. Self. Empowering!
Thanks!

When my son broke his joystick clean off his switch lite I thought it was toast, remembered seeing some videos from the company online so I looked into it, $20 for a new joystick and the tools for the repair, I could not believe it. Part was shipped within 2 days across the US, and the easily accessible and easy to follow guide on the site made for a simple repair. The tools were fantastic as well.

The item is good, the tool kit is also good, however the instructions are poor. It nowhere provides instructions to remove the frame from the old phone. While removing old screen I removed the top screen and was not aware that the frame also needs to be removed. After sticking the glue (provided with the kit), I had observed that the old frame also needs to be removed. Now I need to wait to get the new glue.
Very frustrating.

IFixit's mission to reduce waste and empower consumers is truly important, in a world where most people are quick to toss a broken product. They talk the talk and walk the walk. Free repair guides repository have been indispensable at breathing new life into the products I own. The tools and replacement parts from iFixit are easy to use and high quality making the likelihood of a successful repair that much higher. Keep up the great work iFixit! And consumers, keep demanding access to repair guides and components for the products you buy and own!

Ordered a touchscreen replacement last November, not quite fast shipping but everything went well and smoothly based on the instructions I faced with thick vertical green line in the display after replacing while the broken screen still worked better! No doubt that is a faulty part! This pattern repeated again and now I lost a noticeable amount of money and time with a broken brand new Pixel 7 Pro that even can't recognize the fingerprint! (have performed their instructions several times and didn't work)

I bought a replacement screen for my Samsung laptop. The screen is an original Samsung part. Installation instructions were clear and concise. The toper on this was that ifixit sent a return label to recycle the old screen. That is amazing. Not every company will do that.

I ordered the pro tech toolkit for 90$ and it had all the tools that I needed. The suction cup that came with the pack was not working, so I contacted support and they sent me a replacement within 2 days.

Shipped fast, quality product and packaging with eco-conscious packaging. Told are great quality. Hady screen replaced and calibrate fingerprint within 1 hour.