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Jane is back! Jane is a curated marketplace for boutique fashion, home decor, and lifestyle products. Shopping at Jane.com is like wandering through your favorite boutique from the comfort of your couch.
Jane has a rating of 4.8 stars from 392 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jane most frequently mention great quality, quick shipping and timely manner. Jane ranks 4th among Daily Deals sites.
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HIGHLY RECOMMEND!
I was a little confused on which option went with which product, so I emailed the seller & got an immediate response that was very helpful. The earrings are absolutely stunning & I cannot wait to gift them to my sister! Thank you, Jewel Therapy!
Everything went smoothly from picking an item, adding it to the cart, paying for it and shipping it without a problem to my address.
I received my personalized Christmas stockings today, and all I can say is: I LOVE THEM! Absolutely beautifully made, and I just fell in love with them! From the time I ordered them to the time I received them was only about 3 weeks. They are exactly what I was looking for. Great quality!
I found a cute little set in one of my local boutiques, but it was so expensive and it looked a lot like something I had seen online. When I searched again online later, I found it at Jane for literally more than $20 less. Was a little nervous about ordering here since I wasn't familiar with the brand, but it shipped quickly. Is exactly what I wanted! Very pleased.
This is the second time I've purchased handle wraps from Jane. They're cute, well-made, and functional.
My suggestion for improvement would be to include samples on your website of all the font styles you offer.
So glad a Jane is back! Have shopped with before and again now. Great deals! Will definitely be buying again. A loyal customer!
I love looking through the Jean emails and seeing the different items. I've ordered before and I've always been satisfied. I ordered these holiday kitchen towels for my daughters for Christmas and I am very happy with how they turned out.
My experience was fine - until I couldn't let them know i"d received my package without leaving a review- now I'm a little miffed
The blanket is the perfect size, very soft and just what I was expecting! All of my children have some variation of this blanket, so I bought as a gift. I hope the recipients love it as much as we love ours!
The shopping experience was no-hassle. I was able to find a specific product at a price-point that was 30% cheaper than anywhere else. Shipping was easy-peasy, and I received the product in a timely manner. Very pleased with my experience at Jane.com.
I love hopping on my Jane app to find unique gifts that I can't find on other selling platforms. It's easy to navigate and easy to get in touch with the vendor you purchase from. The feedback on the products individually are unique and not just a traditional "love it" or "hate it" option.
Jane customer service was very helpful when I had an issue with an independent seller. They followed up with me so I always was aware of what was happening. They made a disappointing issue better by simply keeping me in the loop. I greatly appreciated it.
Purse was as described on the site. It arrived in less than a week.
I ordered personalized blankets and a personalized storybook for Christmas gifts. They're good quality and I received them fairly quickly.
My experience was outstanding. I happen to order a size to big I received the item reached out. They were kind enough to send me a smaller size with a return label. I received the shirt put the old one back put the new return label and mailed it off definitely will order from them again. The process was outstanding and very kind and very very accommodating.
This was my first purchase with the new Jane site. Everything went smoothly and received my purchase without any issues. Will definitely be shopping here again!
Purchase was great. The size runs small and I can't wear it. There's a no return policy on graphic tees so I'm out of luck. It was going to make a cute family picture.
I've received a couple of products from different orders with Jane. I am pleased with the quality of the beautiful sweater I received. Can't wait to wear it. The necklace with birth stones is just what I was looking for.
Answer: Hi Celeste! So sorry to hear that. You can contact support@jane.com and they can assist you with a return and refund. Happy Thanksgiving. :)
Answer: I think this is their thing. I suspect they are in China. I just got notification that after waiting 5 weeks, may be, 10-20 more days. No refund and they don't respond.
Answer: Hi Charlene, thanks for reaching out. I recommend contacting our support team via email at support@jane.com or via text 1-855-270-JANE and we can assist you with your return. In case it is helpful, you can also find more information about our return policy here: https://jane.kustomer.help/en_us/how-do-i-return-my-order-ryXZaOyf8. Thanks!
Answer: Hi Linda, thanks for reaching out. I recommend contacting our support team via email at support@jane.com or via text 1-855-270-JANE and we can assist you with your return. In case it is helpful, you can also find more information about our return policy here: https://jane.kustomer.help/en_us/how-do-i-return-my-order-ryXZaOyf8