J.R. Dunn Jewelers has a rating of 4.8 stars from 2,533 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J.R. Dunn Jewelers most frequently mention customer service and roberto coin. J.R. Dunn Jewelers ranks 131st among Engagement Rings sites.
I ordered a watch winder with J.R. Dunn online at a discounted price. After ordering, I immediately received a text from them, saying that they were out of stock, but that they would order the item for me and ship it. I really appreciated that, and then in a few days, the item was delivered to me. Not many, if any businesses would have this level of customer care. My watch winder arrived in pristine condition.
I purchased a necklace online. It was beautiful and shipping was fast. Would definitely purchase from this company again.
Effortless such great customer service and follow up. Fast shipping and product arrived perfectly. Have ordered several times and I'm never disappointed.
I received the correct item and it looked just like the website. Also I received quick answer for my questions regarding items before purchasing
JR Dunn always delivers with fantastic bling and timely service. I have been a customer for several years and always had a great experience.
I missed the delivery from J.R. Dunn. My fault! I simply emailed them for help from outside the U.S. and they arranged for my package to be held at the UPS store near my home. What a relief! Thank you J.R. Dunn. Their signature requirement and delivery management took a lot off my mind. Like all transactions with them. It was sooooo easy!
I purchased a John Hardy necklace for my wife's birthday and anniversary gift. As usual, the package arrived on time and was perfectly packaged. I have ordered a number of JHardy pieces from JRDunn and have always been impressed with pricing, selection, and timeliness of delivery. I highly recommend JRDunn!
I ordered a Roberto Coin initial necklace from J.R. Dunn. They were very helpful. The gift arrived quickly and was well packed. My granddaughter loves her new necklace!
Was searching for my first luxury watch and the local authorized dealer did not carry the model I wanted. It seemed a bit daunting to spend thousands online for a product, sight unseen, but customer service rep, Steve, answered all of my questions and gave a sense of confidence for the buy. My Breitling arrived ahead of the anticipated delivery date, in perfect condition and was every bit as amazing as he said it would be. Very pleased, and highly recommend this store! Thank you Steve, and thank you JR Dunn!
The Roberto coin diamonds by the inch is a subtle but classically beautiful necklace. I love how sparkly the tiny diamonds are and how it sits on my neck. It arrived quickly and well packaged. Would definitely use JR Dunn again to purchase jewelry
Answer: It was very easy for me -- I emailed, and received a rapid response. Was also able to reach them by phone.
Answer: Totally legit operation! They are a real brick and mortar jewelry store that also offers online purchasing.