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Belgium
1 review
2 helpful votes
Follow Emilia M.
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Voleur - truffatori
September 16, 2017

After the first order online the abonnement VIP was automatic on my banc account. I noticed it only after some months because I thought it was connected with amazon; and when you ask to delete it you cannot have your money back or you have first to try it with the articles they propose at 40 each. Thief!

Date of experience: September 13, 2017
France
1 review
1 helpful vote
Follow anais A.
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I order a pair of shoes from them and they started to charge me 39.95 a month without any warning. The customer service claimes that justfab will send me an email asking me to enter my montthly showroom, but i did not receive that mail at all. Called the customer service for help and guess what? They said that I'm too poor to afford the 39.95? Like seriously? Is that how a customer service is supposed to reply? Never mind about that, when to chat with their online chat service and got really rude replies and if I am lucky, they ignore me and refused to help.

If your customer service was more kind and professional, maybe they will attract more customers to stay instead of quit.

Date of experience: July 15, 2017
France
1 review
3 helpful votes
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Lets end this
June 8, 2017

This scamneeds to end, here isa petition against justfab. Une petition contre justfab

Https :// www.change. Org/p/justfab-d%C3%A9dommagement-des-clients-de-www-justfab-com-victimes-de-pratiques-commerciales-abusives? Recruiter=*******&utm_source=share_petition&utm_medium=copylink&utm_campaign=share_petition

Date of experience: June 6, 2017
GB
1 review
0 helpful votes
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Crap company
July 14, 2017

I didnt even order the bag and they have just ordered i for me to no confirmation email that i had ordered something. Steer clear

Date of experience: July 12, 2017
Spain
1 review
0 helpful votes
Follow Fiorella R.
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Rubono soldi
July 14, 2017

Ti fanno uno sconto del 70% sul primo acquisto col fine di farsi fornire i dati della carta di credito in modo da poter addebitare ogni mese 39.95 per l'iscrizione al programma VIP che di vantaggi non ha niente. Una truffa legalizzata a tutti gli effetti. Ah, e prodotti di qualità pessima

Date of experience: July 12, 2017