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KB Distributors has a rating of 4 stars from 111 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KB Distributors most frequently mention customer service and clawfoot tub. KB Distributors ranks 9th among Hardware Store sites.
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I was thrilled by the terrific customer service provided by Ralph of K&B Distributors. I had a small problem after installing the faucet I ordered and he went out of his way to solve it. He was very kind, friendly and proactive. Fantastic service! I highly recommend this company. It's so rare to interact directly with an actual person these days. K & B distributors is one of the rare companies that actually provides personal service.
Ralph at KB Distributors worked with me to help source and supply a needed replacement part for a shower valve, at a job we were working on. The service provided was excellent, and after a chain of several conversations and emailed photos, he was able to find us exactly what we needed. I'd highly recommend them.
These guys are the real deal. Great products, delivered on time in a high quality package with no issues whatsoever. Definitely will be back next time!
My original order was lost in transit, but once KB Distributor was notified about the loss, they acted on the information and I received my order within a couple of days. The parts were as advertised, of good quality and very fair price; I would shop with KB again.
Looking up the item and ordering was so simple.
The price beat our local Home Depot and Lowes price, which was awesome.
If I need any other items like this, your site will be the first I come to.
High quality faucets with high end detail finishings that our customer loved. Most important, all the necessary parts for installation was included with the bathroom sink faucet and the clawfoot tub faucet. Best price compared with other companies with similar quality products. Fast shipping.
The Austin Company
Post Office Box 7043
Columbus, Georgia. *******
*******187
Shane Austin
Ralph really is a business man that understands customer service. It is wonderful to be able to talk to an actual person to get the help you need especially when installing plumbing. Ralph was very prompt at returning phone calls and not just the 8-5 business hours. He was very knowledgeable and gave us accurate information.
I was very pleased with the personal service. I had been having a hard time trying to find what I needed to install an antique claw foot tub. After searching several websites, this one got me the closest, but still not quite what I wanted, so I called for assistance. Ralph
Quickly put together a matching package that was exactly what I needed for my remodeled bathroom.
Ralph was wonderful and very helpful! I highly recommend him and his company! We had a minor problem 6 months after purchase and he solved it, sent the part immediately and was pleasant thru the whole transaction!
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I am very pleased with my purchase. I love my tub and sink faucets. Has the look and quality I was looking for. I ordered the wrong faucet for my clawfoot tub but Ralph was very helpful in helping me find the correct one and returning the other. Retuned my calls and kept me informed on the products I ordered. I highly recommend the products and customer service was great. Very courteous and knowledgeable.
Love that you had just what I needed, when I needed it and at a really great price.
I love my old claw-foot tub, but drips happen. Sometimes it's just easier to change out the entire faucet than to fiddle with all those little bits-and-pieces (washers and seats and stems, OH MY!) but it's gotten really hard to find a new claw-foot tub faucet for sale at any of the gigantic/local hardware stores...
Found you online, liked your selections, got just what I needed - and easily did it myself.
I'm now "officially" a little old lady living in a little old house, and it sure felt good replacing my faucet all by myself. Thanks for helping me stay independent (and sorry, Mister Local Plumber... I won't be needing you for a while.)
I needed a replacement faucet for an old clawfoot bathtub. The existing faucet was leaking badly, and my contractor had been unable to stop the leak, or to find a replacement locally. In frustration, I went on line. I found KB Distributors and called and explained my dilemma. I was assured they had just what I needed, but I sent photos of the existing faucet for confirmation, since I was concerned that fitting a new one to the existing plumbing might be a problem. The faucet KBDistributors sent was perfect, and the installation was a snap. Plus the item was shipped immediately. I'm very thankful for their help in solving what had seemed an unsolvable problem.
I actually had a member from company call me back and help me straighten out my order. It was greatly appreciated!
Im very happy with the new faucet and was pleased with the response from your company.
Thank you.
Ralph at KB Distributors provided excellent customer service. I needed a spray attachment for my mother's antique claw foot bathtub and had been looking for a match locally without success. I spoke to Ralph on the phone and he sent me exactly what I needed, at a very reasonable price. I was able to install it myself and it's working great! Thanks for the great product and exceptional customer service.
My order actually got shipped back to the seller but Ralph called and said there was a problem with my address so I ask if he would send it back to me again, no problem so gave him my PO Box and I got the faucet and the shower head and he didn't charge me me to ship it the second time. Very satisfied. Thanks Ralph
I didn't have any problems ordering from kb distributors. I would order from them again if
I needed to. Very pleasant to work with.
Very knowable about inventory and extremely helpful in helping this installation. This is from someone who did not have a clue as to they were doing. Also very quick with replacing and changing parts.
Thanks Ralph
Fast Service
Good product, service, and price.