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How would you rate Libby?
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Washington
1 review
1 helpful vote
Follow Kay M.
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I use Libby on an android 8 phone. The quality of sound from the default Libby is TERRIBLE. Previously I listened to audio books on an old MP3 player. It worked well. I also have used several good audio book players on my smart phone. All included a graphic equalizer which made it possible
To improve the quality of the sound. By eliminating the download of MP3s, LIbby has effectively stolen my old mp3 player and the good audio book players that have been put together by some young programmers. Bad all around.

Date of experience: December 24, 2024
Connecticut
2 reviews
2 helpful votes
Follow Bob S.
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Terrible user experience, no logic to where nav takes you, you click back it takes you to a main page as opposed to the previous search results. The app frequently crashes, must be terrible coding practices and poor QA. On some devices (iPad and iPhone) the apps syncs a book (where you are in the book) most of the time you have to manually find where you were in other devices. Tech support just says delete and re-install, customer is always wrong I suppose

Date of experience: May 19, 2024
Canada
1 review
5 helpful votes
Follow T. H.
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Reduced functionality
August 16, 2023

Many public libraries swithed from Overdrive to Libby, apparently written by the same authors as Overdrive. Unfortunately, Libby suffers from such reduced functionality (search and filter functions) it has been rendered useless. My reading lists are quite broad, but unless the author or title is on some commercial "Top 100 Bestsellers" list, it doesn't even appear, whether it's available or not. Please, go back to Overdrive, or else get a better search and checkout engine.

Date of experience: August 15, 2023
Canada
1 review
7 helpful votes
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In March 2023 Libby started running hot. My iPhone got very hot and battery power level was declining rapidly after 10 minutes of reading. Before March I had used Libby on the same iPhone for years with no problems. Something changed in March. My IOS is 12.5 and will not update as it is an old iPhone. Now I have to go to the library to get a paper book. Very disappointing!

Date of experience: May 11, 2023
Florida
1 review
14 helpful votes
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Atrociously complex method of viewing books, One at a time! Seriously? Some IT factotum and group think thought ths would be better. It is not. Very hard to choose limited options for book searches, tedious borrowing and folks then remember to back to app choose "manage" download for example for kindle, return to app etc.etc. How does one choose reading level or sort available from wait list? ( by using panes which light up or go dark at random. And, I am just getting standard. This is e library for those who read a book a book a year. Bring back overdrive. Gave this app a good try - three months of pain.

Date of experience: May 7, 2023
Canada
1 review
9 helpful votes
Follow Kay P.
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Loved Overdrive. Please bring it back. Simple to Use. Straightforward. Extremely adjustable reading pane, fonts, margins. Libby is messy and needlessly complicated and not very adjustable. It's missing a lot of the things I loved about Overdrive. I don't enjoy reading on Libby. Also Overdrive always worked. Not sure why Libby is not working right now for searching out a new book. It must be down? Overdrive was never down. Bring back Overdrive!

Date of experience: June 16, 2023
Greece
1 review
6 helpful votes
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I used Overdrive on my ipad and it was great to take on trips and I could read for hours on one battery charge. Libby drains my battery in less than 2 hours. Other little disadvantages are that I could see the time and battery charge left at the top of the page in Overdrive but this doesn't show up in Libby until you back out of the reading pane.

Date of experience: July 9, 2023
Washington
1 review
2 helpful votes
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Not a good replacement.
January 24, 2024

Granted, Adobe Digital Editions was frustrating with it not being serviced and all but Libby is awful. Overdrive was great so I don't see why the push to change the app since all you really needed to do is replace ADE with an app that works consistantly. But no, you have to make a whole new system that's clunky, looses some functionality and made me cry.
I'm disabled great-grandmother and I'm really hate the fact that I can no longer load a book onto my older iPad 4 and read it. Sitting for any length of time on my PC is painful so that's out. I'm just going to close my brower and see if I feel any better about this tomorrow but I'm guessing that will be a no and that you all really don't care.

Date of experience: January 24, 2024
Florida
1 review
12 helpful votes
Follow Cindy U.
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Libby is infantile and a sub par experience to Overdrive. After years of Overdrive use I'm now looking for an alternative to Libby. I could go on for days about the experience but all I will say now is bring Overdrive back or align Libby more closely to it. What a waste of my time.

Date of experience: May 5, 2023
GB
1 review
5 helpful votes
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Shocking app
July 5, 2023

New iPad, downloaded app, logged in and tells me my card is invalid, yet I used the card and pin in a local library just 2 days ago!
On previous iPad (uninstalled app), the app was frustrating to use at best.
How I loathe Libby

Date of experience: July 5, 2023

Overview

Libby has a rating of 1.4 stars from 40 reviews, indicating that most customers are generally dissatisfied with their purchases. Libby ranks 182nd among Ebook sites.

service
11
value
11
shipping
3
returns
3
quality
14