Overview
LightInTheBox has a rating of 4 stars from 12,621 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LightInTheBox most frequently mention good quality, fast delivery and timely manner. LightInTheBox ranks 1st among Wholesale Clothing sites.
I am satisfied with the Light In the Box app.I got the item ordered by me in proper time. Quality of articles are standard. Though delivery cost is high but it doesn't effect as the quality of articles ordered and received by me are very good.
I bought an iceskatingdress and it was worth the wait of almost a month. The productquality is great, it fits amazing. Really happy with my purchase.
The emailmarkering is horrible. Wrong merging of data getting addressed with different names or products that are completely not in my interest, and sometimes multiple emails per day.
All tailored to make more sales, which is 'normal' marketing, but makes me unsubscribe.
Bought quite a few items from the AppStore, the services is great, kept updating me on the latest journey of my purchases. As a matter of fact most of my purchases arrived earlier than expected.
I'm very satisfied with the quality of the products, just as advertised.
I order 4 times with LightIn TheBox. The 2 first purchase was ok. But for the 2 latest, or I'm getting My parcels with 3 weeks of delay and the lastest one, I'm still waiting...I Send messages to customer services but I don't get any response...I let you choose to trust them or not...
LightIn TheBox reported when the product departed the port in China, arrived in the port in Tokyo, and when it is in the process of delivering to my address. I could expect the approximate arriving time. Good job!
Issues resolved fast and easy, customer put first, a delivery had arrived without certain items and damages to packaging, the customer service team were delightful to deal with, thank you
I can recommend your list of very pleasant hair buns and such things.
Although my hair has got many colours of grey and brown - - - the bun fitted perfect.
Unexpected!
Excellent quality and product selection. Customer is kept informed as to shipping status.
I once had to contact LightinBox concerning an issue and found them to be concerned about my experience and very helpful
Every product I have bought off lightningthebox has been top quality and unique style u guys keep coming up with ideas il keep buying tanks use are the best shopping site rver
I bought a few things from this site. All of them came in perfect condition and fast. Love them all. Good quality and very nice and pretty, from a blouse to a bag, all were wonderful.
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- singapore, Singapore, China
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer,
This is Megha, supervisor of customer service, Lightinthebox.
We sincerely apologize for what happened. We honor you as our valued customer, and we honestly hope you can have an outstanding shopping experience here.
In order to solve your problem, would you please provide your e-mail address used in your last purchase and order number, so that we can target to arrange a solution as soon as possible?
Sincerely
Megha
Customer Service