In the hunt for lolita shoes, I came upon this website and they seemed to have a really cute selection. I did not realize that they are associated with Milanoo before I purchased, so given the mixed Milanoo reviews (a lot of the negative ones are old though...), I was nervous that this would turn out disastrous. But it was awesome! I got a confirmation email immediately and a shipping notice a week after my purchase, and I received the shoes about two weeks after the ship notification.
The shoes came in a box and each individual shoe was wrapped in a protective sleeve, and had the normal paper padding filling out the inside shape etc. The sizing was perfect, the shoes were exactly as pictured online, and there were no quality issues - the buckles worked great, the material was sturdy and not scuffed or anything, no issues with the construction. I was really thrilled with the purchase and would definitely buy shoes from this website again!
I have heard horrible things about milanoo so I was shocked to find out they're associated. Honestly I had a great experience. Everything fit, and I'm plus sized so that's really hard to find. They had adorable accessories too. Shipping took just over a month from China, and they told me the pieces are made to order. They have pieces that can be custom fit as well. A good affordable Lolita site.
I ordered a dress from this website and it recently arrived. It's super cute and i would recommend the website if you are looking for cute lolita clothes. However, for what I paid, the quality was not what I was expecting. The dress came in a cheapy plastic bag like shein clothing and it came creased, also the fabric kinda felt cheap too. These aren't major issues for me and I will be buying from here again but if you want to get the maximum value out of your money I wouldn't recommend.
Costumer service is awful. Terrible page layout. Cancellation policy confusing and hard to find. This site is terrible, buy from somwhere more reputable
This site is a scam, I reported it to my bank. Check their "About" page, there is nothing! I suspect they also sell the credit card info.
Someone gave me a pair of shoes for Christmas and it came in good condition, only the box was damaged.