LuggageFactory

The handle on my brand-new hard case lite weight extra larger suitcase with spin wheels broke during one normal travel experience. I reached out to this company for a replacement handle or a new suitcase, to no avail. The suite-case was purchased whiles I was visiting Montreal Canada (winners) at the end of September 2022 and my trip was taken in December 10 2022 I sent emails requesting a replacement and was denied because I lost my receipt. I am a very dissatisfied customer. I will not be buying anymore luggage from this company obviously there is a manufacture defect and they do not back their poorly assembled product. The airline did not break the handle.

I found this carry-on luggage and cosmetic bag duo to be truly impressive. The vibrant green color caught my attention right away, and the size of the luggage is just perfect for my needs. While it may not have the durability to withstand rough handling as a checked-in bag over the course of many years, it serves me exceptionally well as a carry-on option. The bags securely attach together and roll smoothly, making it a breeze to navigate through airports and other travel settings.

So many different varieties of Luggage, bags, Suitcase and other travel accessories are offered at very reasonable cost. I truly liked the brand new collections and styles. Also, the material of bag is fantastic. Overall, nice experience shopping here.

So happy with my purchase from this online store! It so happened that my suitcase broke and the airline did not give me a new one! Accordingly, I had to buy a new suitcase! But in general, I have already flown several times with my new suitcase and am very satisfied with my purchase! The quality is excellent, no scratches or other wear.

I am big fan of their prices as well as their outstanding service. I recently ordered some samsonite bags online and I am satisfied with my purchase. When I have time, I prefer visiting their shop in person so I can receive friendly and competent customer service from their employees. Shipping is fast and most convenient as well.

The best and perfect online source for some good quality travel bags and accessories. Various trendy and travel-friendly collections of bags are available at affordable price. Great service provided by LuggageFactory. Helpful customer support team and Satisfied with purchase.

Very pleased with the store, adequate prices, quickly dispatched. A pleasant surprise from knowing the store. Satisfied. I will recommend it to everyone.

They have the best collections of the bags. Ordered a set of luggage bags, arrived on time. The bags are brand new, no stains or damages... Everything is perfect. And, very much pleased with customer service.