Overview
Made-in-China has a rating of 3.9 stars from 385 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Made-in-China most frequently mention customer service and great product. Made-in-China ranks 2nd among Sourcing sites.
Ordered a replacement drive motor for my remote control lawnmower. It was easy to place the order and it was received within days. The only difficult part of the process was finding the motor on the internet.
I understand why many of the salesman ask me for my WhatsApp number, because the notifications from your app doesn't work properly, I have to get in the app in order to see if someone has answered me and the other thing is that many of the conversations that I already have with someone else's men doesn't come to the chat session they stay In the consultations it's so confusing.
Also check how hard it's to go to the bottom of this window when it's full of letters it's so bad quality your web development.
The supplier was easily available to chat with answering all my questions and even helping me source other products not in their usual catalog. They were accommodating with my sample ordering and once all samples were approved, the order process was so fast! This supplier also had a smaller MOQ requirement thus, it is easy for Medium-scale business like ours to find china-based suppliers with smaller MOQs.
Very low quality of product.
Seller charged more than what was offered, claiming that the product sent would be of the highest quality and sent a product of terrible quality, without a box or bag, horrible.
Hi Bruno,
We sincerely apologize for the issue with your order. If you are not satisfied with the product quality, you can apply for a refund on the order page before February 15. If you need any assistance, please feel free to contact our online customer support. https://www.made-in-china.com/aboutus/contact/
Made-in-China.com Service Team
Good day, the payment of this product was made on novemeber 19th, supposedly the ETA would be around 31st December, my order is one month delayed and also the system automatically confirm a receipt around January 20.
I´m really worried that my product might not arrive. How can I ask for my money reimbursement or how could I file a claim?
Hi Erika,
We sincerely apologize for the delay in delivering your order. After checking the logistics information, we found that the customs clearance process took nearly a month. However, your package has now cleared customs and is currently in transit. Please keep an eye on the tracking updates, and feel free to reach out if you need any further assistance. Thank you for your patience!
Made-in-China.com Service Team
I purchase more than $400 aud of products from Moracing. When I recieved product all did not fit. Item that did not fit or had to be modified.
Not fit-
Rear frame
Plastics kit
Front plate plastic
Items were not checked before sending. These parts sent are not usable to me. I will be asking for a refund.
Hi Scott,
We sincerely apologize for the issue with your order. You can apply for a refund anytime before February 20, and once the supplier agrees, the refund will be processed directly.
If you need any assistance, please feel free to contact our online customer support. https://www.made-in-china.com/aboutus/contact/
Made-in-China.com Service Team
Very happy with the whole process from start to finish. Found the perfect wholesaler and manufacturer. They gave great prices and the end product was all I could have hoped for.
Excellent service. The order took a long time, without a turn it fulfilled its purpose. The product is great and although I was scared they came out excellent.
What a pleasant, courteous and genuine experience.
Posted and arrived within 10days products are what was represented on sites.
All round very pleased with made in China experience.
This is one of the best things I have found to help me with my small business. The prices are amazing, and it cuts out a middleman I would typically have to use since I'm in the USA. The customer service is terrific, and I have never had a negative experience. When I have an issue, the customer service from the business on this site is very nice, and they strive to make it as right as possible to ensure I'm a satisfied customer.
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- Nanjing, Jiangsu, China
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Roberto,
We sincerely apologize for the inconvenience you’ve experienced with our app notifications and chat system. To better assist you, please contact our online customer service and provide screenshots of your mobile settings. (https://www.made-in-china.com/aboutus/contact/)
This will help us check where the issue might be and work towards a solution.
Thank you for your patience and feedback. We appreciate your support.
Made-in-China. Com Service Team