I have been a many years paid user of Mediafire, and called for help the first time today. Being email assistance, I thought it would be a wait. I had a reply with suggested solution in less than an hour. Problem was completely solved. I cannot imagine how the negative reports can be happening. As I said, many years with no problem, then when I did get one it was fixed so fast. If ads annoy you, just kick the tin, and become financial. They spend a lot of money keeping things going. I have been a paid member since I joined originally. I don't have a proof of purchase, too long ago. I will attach my help docket.
I will not use any site that uses trickery to get a person to sign up for an account and then won't let you delete the account for seven days. I foolishly thought I was downloading a printable pdf from a website and I suddenly had a mediafire account. If they can't capture business with legitimate advertising then I want nothing to do with them. that is my opinion.
I did not signup for a monthly charge; it was supposed to be a one-time fee.
I then get charged every month - so I try to get in touch and they have no way to contact them. Their site's "contact us" section conveniently has a bug.
I've eventually had to cancel my card they were using to end the monthly charges.
I've tried a variety of cloud services and I have found Mediafire the most reliable. I have been pleasantly surprised that viewing media has been no issue... typically there are speed issues with most services.
Is anyone there? Nobody comes up on chat. Purchased a software product and suddenly medi fire was in the middle. Would not download product file. System loops in failing -- rebuilding transmit key-- tails on re-transmit. Multiple request over a ohe hour eriod.
I was scammed on media fire! Use google drive instead it's FREE! Don't give these scam artists money when you could get free services! They offer NO REFUNDS even though they say money back guarantee! Don't be tricked!
I like many others, did not signup for a monthly charge it was supposed to be a one-time fee. I then get charged a monthly fee. At one point I had to upgrade to even get the option to cancel the account. I could not reach support, when they finally responded they would not refund my money. There were a lot more steps involved in trying to cancel this account. I think they make it difficult to cancel on purpose.
Media Fire hosts stolen materials on it is website. We have complained to them for over a year but they have not responded.
We have sent them repeated DCMA takedown requests and filled out all of the appropriate forms. Not only to they host our stolen material they host the stolen material of dozens of online art schools. This of course means in the end they are stealing from teachers and artists who otherwise could make an income on this material.
This is a disgraceful act especially since they have been alerted to the crime many times and have failed to act.
Media Fire is what is wrong with the internet.
I purchased The Office T. V. series and it is recorded with a DVR and skipped commercials. Not even in HD quality. Will be reporting these false company and shutting them down!
ABSOLUTELY NO POINT IN SPENDING A. N. Y. MONEY BUYING A "PRO" SUBSCRIPTION! These people just made an upload site, and try to sell a service without providing ANY support for it. If it doesn't work (a LOT of things, like the 1-time download links they advertise they have!), you can email them, but all you'll ever get is automated replies. AT BEST, you MAY get a human to reply at SOME POINT (...), but all you'll get from him/her is a "standardized" reply sending you a doc or link of instructions (which was already available on their site before you wrote to them...). So, essentially, that too is an "automated" reply! DO NOT WASTE YOUR MONEY HERE, THEY WILL TAKE IT AND GIVE YOU NOTHING BACK.
Overview
MediaFire has a rating of 2.1 stars from 27 reviews, indicating that most customers are generally dissatisfied with their purchases. MediaFire ranks 91st among Online Storage sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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