Meetcurve

Trying to return items is extremely frustrating - you have to send an email to the service dept to get a return address? You have 15 days from your delivery date to return your items? There is no on-line data to verify your delivery date? Communicating with customer service is confusing to say the least as you can't respond to the reply you receive from them- you have to forward your reply again to the original email address for customer service. It seems as though they make it extremely difficult on purpose. In the end they offered to refund $21 to my original payment method & not return the items. I said yes do to that then & haven't received any verification of it. It seems sketchy. Pleasant enough but very sketchy for a reputable business to operate like this.

I received the wrong sized order (medium was shipped in an XXL bag). When I reached out to rectify the order I was offered a $15 refund on my $51 order or store credit. I said that I would like the swimsuit I ordered sent in the proper size. I was then offered a $30 refund on my $51 order and there was no mention of sending the proper order. I was offered to keep the swimsuit that was sent in error, but it is of no use to me as it does not fit. I'm not sure what business thinks it is acceptable to offer partial refunds on an incorrect order that was their fault. I should not have to haggle to get a refund I am entitled to.

I was so happy when my bathing suit arrived. I was also reluctant purchasing online. I was so happy when it perfect. This is the best bathing suit I have ever bought. The style, quality is top notch. I intend to purchase 3 more.

There appears to be no simple way of returning an item and just getting a refund. However, the alternative offered was fair - credit on my next purchase - but the process to do this became tedious as the code given was not accepted at first and there was much correspondence with customer service (who were very helpful) before it finally could be achieved.

I do not shop online often because I have had some bad experiences. This time I took a chance and purchased 3 swimsuit tops. They are beautiful. The quality is better than expected. I would say they run slightly small but overall I am very pleased and will be wearing these beautiful swimsuit tops on my upcoming vacation.

I was between XL and L in bottoms, bought both and the L was well and truly big enough.
Measured an XL in tops but could have gotten a smaller size as there is no clips or anything at the back that can be tightened and the straps are on the tightest level.
Despite this, they look great, well made and good quality.

2 of the 4 items I purchased didn't fit. I had already reviewed that they allowed returns and refunds before buying. When I contacted them to return these 2 items I was then offered to keep the items and be sent $13 (items cost almost $60) or I could accept a gift card for the amount of the 2 items to use towards other items (excluding shipping fees). I really wanted my money back - but that was not explained in their return policy on their website.