Sitejabber Website Reviews and Complaints
business logo of Modlily

Modlily

modlily.com
casual, lounge womenAge 19-25, 26-45 $$
Write a Review

About the Business

Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!


modlily.com
Hong Kong
Founded in 2012
Clothing item from Modlily
Fashion apparel by Modlily

Business Highlights

General

Year Founded: 2012
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Active Junky, Rakuten, Mr. Rebates, Swagbucks

Sponsored message from Modlily
Free Shipping Over $69, Buy 3 Get 4th Free
Save Now
How would you rate Modlily?
grey star
grey star
grey star
grey star
grey star

Reviews Summary

Modlily has a rating of 4.5 stars from 7,434 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Modlily most frequently mention customer service, good quality and bathing suits. Modlily ranks 4th among Discount Shopping sites.

service
803
value
465
shipping
475
returns
382
quality
446
This company responds to reviews on average within 5 days
Washington
1 review
0 helpful votes
Follow Barbara S.
Unfollow Barbara S.
Send Message
Share Review
Report Review

Fast service
February 27, 2025

I was surprised at how fast I got my order. The dress was above my expectation Fit well and very stylish. Have a problem with the shirt. I don't feel it was true to size. Other than that, I have never been disappointed with anything I ordered.

Date of experience: February 27, 2025
New York
2 reviews
1 helpful vote
Follow Darlene P.
Unfollow Darlene P.
Send Message
Share Review
Report Review

Quality Clothes
February 14, 2025

For many years now, I have been buying all of my bathing suits through Modlily. I bought a you dresses through them too. I have returned some items for bigger/smaller sizes without any hassles. I have always been satisfied with the quality.

Date of experience: February 14, 2025
Maryland
1 review
0 helpful votes
Follow Susan R.
Unfollow Susan R.
Send Message
Share Review
Report Review

First time buyer
March 26, 2025

My first experience with Modlily. I ordered swimsuits. One fit, the other did not fit the chest area. I returned the one for exchange. So far return was seamless, but waiting for replacement swimsuit to arrive. I'm hoping for a good fit.

Date of experience: March 26, 2025
New York
1 review
0 helpful votes
Follow Rosemary P.
Unfollow Rosemary P.
Send Message
Share Review
Report Review

Excellent variety
March 1, 2025

I saw a Denim Blazer and had to have it. It was reasonably priced and looked well made. I found the process of ordering easy and even found another item to purchase. I'm looking forward to getting my order.

Date of experience: March 1, 2025
Australia
1 review
0 helpful votes
Follow Rhonda T.
Unfollow Rhonda T.
Send Message
Share Review
Report Review

Easy shopping
February 26, 2025

It is so easy to order. If you need to return something this is also quite easy and refund is easily applied to next purchase. Swimmers are beautiful as well, just need to go up a couple of sizes to what you normally wear.

Date of experience: February 26, 2025
Pennsylvania
1 review
1 helpful vote
Follow Martha B.
Unfollow Martha B.
Send Message
Share Review
Report Review

Great products!
February 24, 2025

I have ordered before and was satisfied with both of the swimsuits I bought. They are true to size and cover parts that I want covered. The suit is comfortable. The price was good. I can't wait to wear this!

Date of experience: February 24, 2025
Texas
1 review
0 helpful votes
Follow Carol W.
Unfollow Carol W.
Send Message
Share Review
Report Review

Swimsuits Galore!
April 3, 2025

I try to shop locally, but they just don't have the selection, colors, styles, or sizes that fit me. I always find a nice suit for each year. I've been here many times to buy a suit and I LOVE what I get. I like the tankinis and I can mix and match tops and styles of bottoms to suit my whims or swimming styles. One year I bought one that was too big and they refunded me as soon as they received the package! Quick results and rapid, friendly customer service when I went on a chat with Anusha.

I also have bought many tops from Modlily. Be sure to check the size charts, don't go by size names. The charts seem to be accurate because everything seems to fit just right.

Date of experience: April 3, 2025
New Jersey
1 review
0 helpful votes
Follow Susan P.
Unfollow Susan P.
Send Message
Share Review
Report Review

Great products for great prices!
March 20, 2025

I've loved everything I've ordered from Modlily. I had a problem with unwanted markings on a top that were from the sewing process, contacted them, and they made it right with a new top. I would definitely recommend them!

Date of experience: March 20, 2025
Florida
1 review
0 helpful votes
Follow Omar D.
Unfollow Omar D.
Send Message
Share Review
Report Review

Good quality suits
March 14, 2025

I ordered 2 suits and was worried they'd look cheap and not fit well. But when I got them I was pleasantly surprised. They both fit and I love both of them. They were pretty true to size too. So all in in all I'm satisfied.

Date of experience: March 14, 2025
Virginia
1 review
0 helpful votes
Follow Diane C.
Unfollow Diane C.
Send Message
Share Review
Report Review

New customer
March 1, 2025

Great selection wasn't sure what size to buy got on chat and gave measurements and was given what size to buy. Both bathing suits fit well. Wore one to my water aerobics class and suit did well with exercises pretty colors

Date of experience: March 1, 2025