Overview
Moon Magic has a rating of 4.2 stars from 627 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Moon Magic most frequently mention customer service, high quality and many compliments. Moon Magic ranks 8th among Custom Jewelry sites.
Instant Feedback
I've purchased from Moon Magic several times and have been very satisfied with my purchases. The jewelry is pretty and unique. I love diamonds but the stones moon magic uses for their jewelry are beautiful as well. They have a lot of dainty designs which I love and there's a lot of options in jewelry designs. I'm a happy customer and wearer of their jewelry.
I ordered 2 rings previously and love the quality and look. Have had several compliments. Ordered 2 more for a friend and I going on a trip. Day after I ordered I changed my mind about the stone for one and couldn't have received better customer service response. They were quick to respond and extremely accommodating. Would highly recommend this company!
Hello Lynn,
Thank you so much for your kind words and for being such a loyal customer! We’re thrilled to hear that you love the quality of your rings and that our customer service team was able to assist you promptly. Your recommendation means a lot to us, and we hope you and your friend enjoy your new pieces on your trip! If you ever need anything else, we’re always here to help!
Kind regards,
Moon Magic
I ordered a necklace for my sisters birthday, navigating the site was easy and ordering straightforward. I was kept updated about my package. It arrived earlier than was expected and I was impressed by the service from start to finish.
Hello Debra,
Thank you for your lovely feedback! We're so happy to hear the ordering process was smooth and that your necklace arrived early. It’s wonderful to know you were impressed with the service from start to finish. We hope your sister loves her birthday gift!
Kind regards,
Moon Magic
We ordered a ring for my girlfriend and it turned out to be too big for her, then we were able to send it in and exchange it for a smaller size. Now the ring was too small for her. Again we were advised and we were able to order a third ring and now it fit perfectly. All this process from Spain and with the help of Bernadeta. I never write comments about a company's service but MoonMagic's customer service is so outstanding that I had no choice but to do it. Highly recommended. And the rings are awesome!
Hello Daniel,
Thank you so much for sharing your experience! We're so glad to hear that Bernadeta was able to assist you through the exchange process and that the perfect ring was found. We truly appreciate your kind words about our customer service, and it means a lot that you took the time to share your feedback. We're thrilled you're happy with the rings and that they were worth the wait! We hope to serve you again in the future.
Kind regards,
Moon Magic
I purchased a unique and beautifully crafted moonstone ring and moonstone hoop earrings. They surpassed my expectations and I was thrilled. It is my birthstone and the first moonstone I have purchased and I am so glad I got it from Moon Magic. The ring fit perfectly and both came in a timely fashion with updates on when they were ready to be shipped. What a wonderful company. I highly recommend them!
Hello Pamela,
Thank you for your wonderful review! We’re so glad to hear that your moonstone ring and earrings exceeded your expectations. It’s an honor to be part of such a special purchase, and we truly appreciate your recommendation!
Kind regards,
Moon Magic
Love everything about my rings! Hubby surprised me for my birthday with the stardust band set and it's so beautiful. Pictures don't do it justice. Will definitely be back to order more pieces
Hello Caitlin,
Thank you for sharing such a lovely review! We're so happy to hear you love your rings, and we're thrilled that your hubby picked out such a beautiful set for you. We can’t wait to have you back for more pieces!
Kind regards,
Moon Magic
I've just received my Quartz ring in just under 2 weeks after ordering from Hong Kong. It is absolutely beautiful, I love it and it came in a really pretty box. I am about to place another order.
Hello Kaman,
Thank you so much for your wonderful feedback! We're thrilled you love your Quartz ring and that it arrived beautifully packaged. We can't wait for your next order!
Kind regards,
Moon Magic
I'm really happy with my new ring featuring a black obsidian stone. It's elegant, sleek, and comfortable to wear. The design is simple but stylish, and the stone looks beautiful. Highly recommend!
Hello Veronika,
Thank you so much for your kind words! We’re thrilled to hear you’re happy with your new black obsidian ring. It sounds like the perfect combination of elegance and comfort! We truly appreciate your recommendation!
Kind regards,
Moon Magic
I was looking for a flexible yet stylish ring to wear as my daily because my engagement and wedding rings don't fit because I broke my fingers. I bought 2 rings from MM and LOVE! I get some many compliments! The customer service is also top notch and attentive! Will be purchasing again!
Hello Jo,
Thank you so much for your lovely review! We're so happy to hear that the rings are a perfect fit and that you're receiving so many compliments. It means a lot to us that you had a great experience with our customer service as well. We look forward to serving you again in the future!
Kind regards,
Moon Magic
Simple and easy to order. Customer service was responsive when I submitted a question. This product has exceeded my expectations and I am beyond pleased.
Hello Stacy,
Thank you for your wonderful feedback! We’re so happy to hear that your experience was smooth and that our customer service was helpful. It’s great to know the product exceeded your expectations! If you ever need anything else, we’re here to assist you.
Kind regards,
Moon Magic
We believe that everyone deserves jewelry that goes beyond the surface. That’s why we handpick each gemstone not just for its beautiful gleam, but for its unique energy and potential for self-expression and healing.
✓ We use 100% authentic, ethically sourced gemstones that are independently tested by GIA (Gemological Institute Of America)
✓ Each piece is designed right here in-house, ensuring nothing but originality in every piece
✓ When it comes to quality, we don't compromise - we use the finest premium metals & have a strict quality control in place
✓ 1.8+ million followers across socials & 500k customers and counting...
✓ Beautiful, gift-ready packaging
Note from our founder - Laura:
Since 2016, Moon Magic has been creating beautiful, high-quality, and affordable jewelry that taps into the powerful energies of gems. Our pieces are not just accessories, but soulful companions designed to resonate with your inner spirit while having a modern style.
Whether you're seeking enhanced intuition, greater self-love, or a confidence boost - our jewelry is created to help you flourish. Consciously handpicked and carefully crafted, each gem offers energizing properties to enrich and beautify your daily life.
We hope the radiant glow of our gems serves you as a reminder of the incredible magic around and especially within you.
Sent with love, from our hands and hearts to yours.
With Love & Magic,
Laura
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Jessica,
Thank you so much for your wonderful review! We're thrilled to hear that you've been satisfied with your purchases and that you love the unique designs and beautiful stones we use. It's fantastic to know you're enjoying our dainty pieces and variety of options. We truly appreciate your support and are so happy to have you as a loyal customer!
Kind regards,
Moon Magic