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How would you rate Nintendo?
grey star
grey star
grey star
grey star
grey star
South Africa
1 review
0 helpful votes
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Lost money- Be careful
December 4, 2022

Once you have paid, if there is an issue, simply consider it money lost. Steer away from eshop "gift cards". There is an amazingly quick "support" response time - assuming it is in place just so that you can pay faster. Love Nintendo but the online payment system is designed to very quickly take your money and leave you helpless if there is an issue.

Date of experience: December 4, 2022
Ohio
8 reviews
4 helpful votes
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One thing I appreciate about Nintendo. They have a real loyalty program, that they have stuck behind over a decade. You can actually get free stuff from them, by participating in challenges or buying new products.

Date of experience: August 4, 2023
Indiana
1 review
0 helpful votes
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No order editing?
December 27, 2023

You cannot edit your order while it is processing. I was told to wait until it is delivered and then return it or place a whole new second order. I went through customer service chat, text and calling spending almost 2 hours dealing with this just to get this answer. Unbelievable. Definitely over Nintendo at this point.

Date of experience: December 27, 2023
Armenia
8 reviews
0 helpful votes
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Nintendo offers timeless entertainment for all ages with its iconic video game consoles and beloved franchises. Whether I'm playing classic titles like Mario Kart and Zelda or exploring new adventures on the Switch, Nintendo never fails to deliver immersive gameplay and memorable experiences. I appreciate the family-friendly content and innovative technology that continues to push the boundaries of gaming. Nintendo has been a staple of my childhood and remains a source of joy and nostalgia to this day

Date of experience: April 4, 2024
GB
1 review
0 helpful votes
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Absolutely $#*! company I bought a switch and within 4 months it broke I then cancelled the subscription which was 6.99 however still got taken out of my account for them to then say they I didn't cancel ( basically calling me a liar) and refused to give a refund absolute joke would NOT recommend would just stick to playstation or Xbox at least they last and don't have problems with them

Date of experience: June 3, 2022
Arizona
2 reviews
0 helpful votes
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Nintendo made a huge mistake on putting the Xenoblade 3 special edition on their website only. The problem is that they never put any kind of effort into their website when there's traffic. Oh what's that? You clicked on the pre-purchase button, wait, you get the limited 1 error? So after a few hours, you're finally able to get it on cart. Alright cool. Then you proceed to check out, wait, it's not on the cart? But it shows that something is in the cart, okay, let me refresh. That is a big mistake! Now you're stuck on the virtual waiting line for hours to just see if it's on the cart. Hours passed and Nintendo avoids to update what is happening in the website. This is pain. So much pain.

Date of experience: June 30, 2022
Texas
1 review
13 helpful votes
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Games for all ages
June 13, 2022

The system has games for all ages making it a great family system. With the ability to have 4 plus players on some of the games. One of the things I really enjoy is the fitness games that allow multiple players. The kids get their exercise and we all have a lot of fun at the same time. I think this system really does offer a whole family entertainment package. I cannot wait to see what they do next with all the VR and AI technology that is starting to arise.

Date of experience: June 12, 2022
North Carolina
2 reviews
1 helpful vote
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I love Nintendo, super cute stuff. Very Kawaii. My husband is a nerd and likes his Zelda stuff. I love my Animal Crossing Switch and the game (duh). Can't say how much I also enjoy playing Mario Kart with my family and friends. Awesome company overall!

Date of experience: June 8, 2023
Colorado
17 reviews
7 helpful votes
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Heck yea! Nintendo!
October 11, 2023

I love Nintendo and the games they make! They create quality products that while some of mine have been messed up within a year or two they have all stayed pretty good. Most of the controllers they make i love but the price is always high, other than that you should get yourself the latest console, i love it!

Date of experience: October 10, 2023
Florida
12 reviews
14 helpful votes
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Another bad company.
November 15, 2022

This company doesn't let people upload their music online without getting copyrighted. They made a new game called Nintendo Switch Sports but they one time released a thing for Switch Sports that didn't work at all. If it doesn't work then what's the point of releasing it?

Date of experience: November 15, 2022

Overview

Nintendo has a rating of 3.4 stars from 44 reviews, indicating that most customers are generally satisfied with their purchases. Nintendo ranks 29th among Games sites.

service
14
value
14
shipping
5
returns
8
quality
15