Works but you're paying for air and a container. I've used all three lash/brow and hair products. The containers are thick and you can't see how much is there but it's very little. They say a little goes a long way but if the container actually showed how much you got for the price I don't think anyone would buy it. They're taking advantage of people who will pay anything for more hair.
I've used other serums including Latisse with good success. One night of Nulastin and my eyes turned bloodshot with a huge bloody spot in my right eye.It isn't painful and will likely resolve on its own, but this is hugely upsetting.
Hi Goldie,
Thank you so much for leaving us a review We are so sorry to hear that the NULASTIN product is not agreeing with you. We pride ourselves on having a collection that is skin-safe, hypoallergenic and made with the highest quality ingredients. We would recommend that you stop using the serum and consult your doctor to ensure you are a good candidate for our product.
It sounds like you may be experiencing challenges acclimating to the formula? Our product is made fresh in small batches, and for that reason, it may initially be potent for certain individuals. Depending on your desires and the recommendations of your doctor, it may be possible to stop using the serum for a week or so until things calm down, and then reintroduce it using a very, very light application. A little goes a long way.
• It is best to use the serum on the base of the upper eyelashes.
• Apply the serum starting from the inner to the outer corner of the eye.
• Do not apply it to the bottom lashes.
• To avoid discomfort, it should not touch the eye.
• If you keep your eye closed after applying, until the serum dries for a bit, that usually does the trick.
Our recommendation to those with sensitive eyes is to use the serum morning only (and not at night before bed), as the eyes seem to respond better. Nighttime is when the body repairs itself and this can cause your system to go into overdrive aggravating sensitivities.
If we can be of further assistance, don't hesitate to email us at customercare@nulastin.com.
I don't believe this fantastic stuff. Its beyond anything I ever used for my eyebrow before. In two weeks I saw growth. It was amazing. I started to panic because they were growing to fast. Usually when I shave my eyebrows the take at least a month to start growing back but Nulastin serum for eyebrows, after I shaved my eyebrows, I started to see new growth in a week. Yes, that is right, a week. It startled me at first because they were growing to fast. Now I can shave my eyebrows a couple of times a month in different styles. Love it. I love it. This stuff is magic. I am 68.5 years old and my eyebrows grow faster now using nulastin then they did when I was young. Not only grow faster but darker. WOW!
Hi Felicia, we are so happy to hear about your amazing results! Thank you for taking the time to share your experience and for your support of NULASTIN. If there is ever anything we can assist you with, do not hesitate to reach out!
Highly disappointed with the amount of product inside the tube. How does a company take your money like this and not ensure that the product being sent to the customer is actually in the container? I was really looking forward to seeing the end results from all the reviews I read.
Hi there Theresa, my name is Ami, I am the Director of Customer Service here at NULASTIN. Thank you so much for taking the time to share your experience with us. I would love to run through some troubleshooting techniques with you to ensure we can get that serum flowing, from time to time our vegan wand can give us the run around. Would you mind sending an email to customercare@nulastin.com so we can get you all taken care of? I look forward to chatting!
I am 57 and started losing my eyebrows due to menopause. I purchased the eyebrow serum about 1.5 months ago and just ordered another bottle with the eye lash serum. I love this product more than I thought I would
Patty, how awesome, thank you so much for sharing your experience, we love to hear! Please send us an email at customercare@nulastin.com, attention Ami, I would love to hear some more about your experience and share a little NULASTIN love!
This eyelash serum did nothing for my lashes. I decided to switch from Revivalash just out of curiosity. The application brush is very thin so you don't know if you are even getting any serum on your lashes. At the same time after 2 months I noticed not only no difference but my lashes appeared thinner than when I was using revivalash. So no I will not use this product ever again!
Hi Judy,
We appreciate you taking the time to leave us a review. I would like to offer some insight in regard to product performance.
The eyelashes grow in stages, lasting 3-4 months.
- The first stage (anagen) is when your hair grows a little every day (30-45 days).
- The second stage (catagen) is the transition or regression phase when your hair follicles shrink, allowing the strands (bulb) to extend towards the surface (2-3 weeks).
- Third stage (telogen) is a resting phase. Your hair bulb is inactive and the hairs eventually fall out (+/- 100 days)
- Fourth stage (late telogen) is reassembly. This is where new follicles are formed. Think of it as the re-awakening process before the lashes start back into growth phase.
If the majority of your lashes and brows were in the third stage (for example), you may need to use the NULASTIN serum longer to see changes. Our professional guess is that you need more time.
If you have any additional questions please do not hesitate to send us an email at customercare@nulastin.com.
I was so pleased with the difference the eyebrow serum made for my brows that I had canceled my appointment to get eyebrow micro blading done about a year ago. It was actually pretty amazing and made a visible difference. I recently bought my third or fourth eyebrow and eyelash duo and have been using the products for over a year now. I noticed, however, that once in a while, my eyebrows would get flaky like dandruff. Once the flakes went away, I was good as new. A few weeks ago though, my eyebrows became irritated with crusty flakes, like even worse dandruff or cradle cap (if you have ever had a baby you know). I'm so sad that continuous use of this product (which is what they recommend if you want to maintain the growth) caused this, and I have no idea when my eyebrows will heal. The hair is getting thin and you can see the pink, irritated skin if you look closely.
I was glad to read so many reviews talking about lack of quantity in the tube. I felt like there was nothing in the tube and I was rubbing a dry brush on my brows. Too expensive to not see/ feel any product. I would not keep buying this. I need to see and feel a product.
Hi Serena, my name is Ami, I am the Director of Customer Service here at NULASTIN. First I would like to thank you so much for your interest in NULASTIN and for your honest feedback. I would love to offer some additional context about our serum and provide you with some troubleshooting techniques which have had great success. Would you please send us an email at customercare@nulastin.com and we will get you all taken care of.
All our best.
Im pretty disappointed in what seems like a VERY minimal amount of product coming on the wand. I have to apply it many times to see and feel any product on me so idk if i was jipped on the amount of product, but for nearly $100 bucks for one tube...i feel taken advantage of. I was really hoping to keep going with this product but i cant say i will if there is minimal product to work with. :(
Hi Ashley! My name is Abby and I am the Customer Service and Key Account Manager for NULASTIN. A very little goes a long way with our products so we purposely designed the bottle to only distribute what is needed. If you are not feeling anything or the serum does not last the expected 4-6 weeks, we will be happy to take care of you. Please email us at customercare@nulastin.com for further assistance.
I am a dermatologist and am always interested in new products. I purchased the brow serum and eyelash serum. The containers are almost empty. I believe that I have been using the products for about 4 months. Unfortunately, I have not seen any results. I used to use Latisse, and it did work, so I guess I'll go back to that.
Hi Christine, my name is Ami, I am the Director of Customer Service here at NULASTIN. We really appreciate your feedback and would like to add some additional context. Our serum tubes are only meant to last for 4-6 weeks. Our professional guess as to why you have yet to see results is you must use the product consistently, and those tubes have likely been out of serum for a while. Would you mind sending us an email at customercare@nulastin.com so we can discuss your experience further.
Chat soon!
Overview
NULASTIN has a rating of 3 stars from 101 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with NULASTIN most frequently mention customer service, brow serum and skin care. NULASTIN ranks 3rd among Eyelash sites.
Formulas have 5 U.S. Patents; are ethically sourced, naturally-derived and Paraben-free. Made in the U.S.A.
Proudly committed to ongoing research and development, made possible from grants with the U.S. Department of Defense (DARPA) and National Science Foundation.
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Business History
Youthful skin stretches and regains its shape thanks to elastin, the body’s naturally elastic protein. As we age our limited supply of elastin decreases; eventually leading to the formation of fine lines and wrinkles, dull hair and the look of sparse lashes and brows.
Until now there has been no way to reverse and repair the damage due to lost elastin. Thanks to Dr. Burt Ensley’s scientific research on tissue regeneration, the solution now exists. NULASTIN's Elastaplex™ Technology with Elastatropin®, the precursor to human elastin, links 600 amino-acids in a single molecule with the ability to intensely nourish skin and hair. Elastaplex™ Technology supports the body's natural ability to create elastin and collagen within the matrix of your skin, while nurturing the cells that produce hyper-conditioned, visibly enhanced hair follicles.
Our LASH & BROW Follicle Fortifying Serums and HAIR Vibrant Scalp Treatment address all four stages of the hair growth cycle. Alongside the unique real-elastin (Elastatropin®) protein, the formula is infused with an additional proprietary recombinant DNA designed keratin (Keracyte®) protein, which is a major component of healthy hair. Our perfect blend also includes a keratin rich peptide (Myristoyl Pentapeptide-17), a high-purity fibroblast (FGF®), and a Beta-3 fatty acid (EPA Lipid). The net result is longer, fuller, more natural lashes and brows.
Our Rejuvenating Facial Moisturizer with Elastaplex™ Technology contains ProliSel®, a unique formula that delays the look of aging by protecting against oxidation and damage caused by free-radicals. ProliSel is a source of bio-available Selenium, associated with amino-acids L-proline and L-cysteine, which visibly reduces dark spots and helps protect skin against the sun’s damaging ultraviolet radiation. The synergy of our Rejuvenating Formula’s five active ingredients allows you to truly Reinvent Your Skin and Enhance Your Lashes and Brows.
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Hi Sarah! Thank you for taking the time to leave a review. My name is Abby and I am the Customer Service and Key Account Manager here at NULASTIN. Each tube should last 4-6 weeks when using twice a day. If you find your tubes do not last that long, please email us at customercare@nulastin.com and we will be more than happy to take care of you.