We use this card frequently in the Greater Seattle area and haven't had any bad experiences such as other reviewers have written about. It's a fantastic deal and well worth it. We highly recommend it, at least if you live in the Seattle area. Also makes a fabulous gift for the friend or family member who eats out a lot like we do. Going to lunch tomorrow with three friends and two of us have the Passport card, and the restaurants let you use two cards at one table. Also go to Arnie's in Edmonds about once a month with another friend, and we both order the lobster tail and only have to pay for one. Like I said - a great deal and worth every cent.
Live in greater Seattle area and this card has paid for itself over and over again. Only had it one year and used it several times at many great popular restaurants all throughout the Puget Sound. Will surely renew once it expires!
Recently our Real Estate agent gave us a membership in the Omaha area. We have enjoyed the restaurant discounts tremendously. Then we discovered our membership has additional savings through their everyday savings program. Saved over $30 on a new car battery at AutoZone. Love it!
As a restaurant owner I've seen so many benefits from partnering with Passport Unlimited. We have used their marketing department to help design emails within a targeted market and the quarterly numbers which Passport supplies, and tracks for us, verify that the Passport concept is the most cost effective marketing tool we have used in the last 20 years. The passport team is dedicated to ensuring all our needs are met!
If you are a restaurant considering using this program, RUN AWAY! They promise a certain return on your investment, and then shrug and say oh well when it's not even close. And yes, we do cringe when a passport card appears, because it usually means these customers will spend very little and tip horrendously!
I began working with this company as an assistant to a law firm in Kansas City. When my husband and I moved to Omaha I started selling real estate. I've used the Passport membership for myself for years. Just recently I've begun to use their program for referral based marketing. It is wonderful. My clients are thrilled with the membership benefits and the Passport program keeps my name in front of my clients all year long. Their team is professional and real service partners. They have helped me build my business by going above any beyond anything I had expected. This is a top notch product delivered by a team of professionals who know exactly what customer service is. I will always use Passport to build my business.
First time user of the passport unlimited card, my understanding that you can present it to the physical vendor participating to receive your discount. Went to the Aquarium of the Pacific in Long Beach, CA that was listed in the Passport mobile app, the cashier stated that they don't accept the card and we ended up paying full price. The passport rep was unable to resolve the issue, apparently you have to buy online not in person to get the discount, the app did not mentioned that at all. Bad experience for first time user.
The people that work there they all have a record of some kind. They are all on parole and they have a record from drunk driving, forgery, theft by deception etc... Do not deal with this company regarding your credit card information they have screwed so many people and they lie a lot about how the passport card really work. Jen is a very rude person definitely don't deal with her she is also a drunk and is on probation.
We printed the restaurant names when we bought it. Twice the restaurant no longer participates and once certain items were excluded. We probably won't get back what we paid for it much less get a few extra two for ones. Our friends talked us into it so we could go out together weekly. They are embarrassed that we all keep getting skunked!
Susan, we're so sorry to hear about your experience. Our mobile app and website are the best resource for the most up-to-date list of participating restaurants and the details of each restaurant's offer. You may also print a list from the site, but we do recommend double checking the website or mobile app before you go.
Sent card and list, first restaurant no longer working with passport. New card with list, there explanation was you me to look at web site and app. Very unprofessional don't waste your money card sucks
Answer: Hi Amy - it depends whether you have a mobile membership or a plastic membership. Please call our member relations team at 800 535 8502 and they would be glad to assist you with your renewal.
Answer: Our member relations team would be glad to assist you. Please contact them at (800) 535-8502.
Answer: Thanks for contacting us. Can you please let me know what state you are hoping to purchase a membership for? That will help me direct you to the correct spot.
Answer: I cannot edit your question, I can only respond to it. Is there a way for you to edit it yourself?
Answer: Yes, you can return to restaurants as often as you'd like.
Answer: $95.00 for local restaurants. $150.00 for National restaurants and hotels.
Thank you for your review. Based on your review, we anticipate that your feedback is in response to the Passport Unlimited office based in Omaha, NE. This is an independently owned office and not managed by Passport Unlimited based in Kirkland, WA. We have passed your concerns along to their office manager and hope you are able to reach resolution with their staff.