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Pepperstone

How would you rate Pepperstone?
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Australia
1 review
0 helpful votes
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Stay away
October 12, 2024

Stay away from this company if you are looking to invest. My colleague lost almost 200k CAD to this crooks and she was devastated for months. She could not withdraw her capital not to mention the profits that was shown on her portfolio. However, it was lucky that she met a company online who took it upon themselves to recover the stolen funds. To all potential investors, it is better not to invest than to go through the stress sammy went through to get her hard earned money back. Incase you have already invested, feel free to reach out to me14solutions

Date of experience: October 2, 2024
Germany
1 review
0 helpful votes
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They closed my account suddenly, and stole my BTC. Don't trust the fake reviews here. They are just scammers who will let you deposit for a while then take over all of your money when you least expect it, then begin asking for more as withdrawal fee and so on

Date of experience: March 23, 2024
Malawi
1 review
0 helpful votes
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Good customer service
May 7, 2024

I have been helped effectively. My case was reviewed and I have been given a well explained feedback. In my understanding I was not even supposed to be given back the money I lost but I have been considered for a goodwill. This is so encouraging.

Date of experience: April 23, 2024
Kenya
1 review
0 helpful votes
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Fast feedback and immediate support.
June 21, 2024

Marvellous:
My experience with Pepperstone support desk has been great. They give easy and direct instructions on a problem and with no time it is solved.

Date of experience: June 11, 2024
Pepperstone C. Pepperstone Rep
6 months ago

We are very glad to hear that you are happy with us. Thank you for taking the time to rate us. Team Pepperstone!

Kenya
1 review
3 helpful votes
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THESE GUYS ARE THIEVES
November 1, 2021

I withdrew from my account and it indicated the transaction was successful. However, on the history, it says that "The withdrawal failed they're having a difficulty with sending the payment and I should contact their support team." I've done so none has responded
My trading account reads zero, and I haven't received any money on my PayPal account. RUN from these thieves! I wish I read these reviews earlier, too.

Pepperstone attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 1, 2021
Cameroon
1 review
5 helpful votes
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They contacted me I don't know how and sent me a motivating messages, I responded, we continued chatting on created a group encouraging us to buy and sell ustd just like a mini training, then after a while I invested 300$ they took it all and said if I want to take back my investment plus my profit, I had to do further investment of 1200$ before I can gain back everything, I asked them to give me back only the amount I invested, they kept everything, any time I try to withdraw my money it keep up failing, I lose everything with personne, they are so wicked

+2
Date of experience: October 23, 2022
Pepperstone C. Pepperstone Rep
over a year old

Hi Yvan. Based on the screenshots you have provided in this review, this is not someone associated with Pepperstone in any way. Please note that Pepperstone will never ask you to purchase any courses or assist you in depositing funds outside your Secure Client Area. If you have an account with Pepperstone and would like us to investigate this further for you, kindly contact us at support@pepperstone.com.

South Africa
1 review
0 helpful votes
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Scammers
August 31, 2023

Pepperstone is scammers
Be warned,they take your money and when it come to pay out then you have to pay thousands more and they don't pay out…
Don't trust them at all

Date of experience: August 31, 2023
Pepperstone C. Pepperstone Rep
over a year old

Hi Buks. Unfortunately, we were not able to locate your account based on your Sitejabber username. Could you please contact us at support@pepperstone.com so that we can look further into this for you? Thank you

Australia
1 review
2 helpful votes
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TOTAL SCAM
November 7, 2017

TOTAL SCAM BUCKETSHOP - For ten weeks trading with them and executing over 1000 trades I'd compare pepperstone's own live account with a demo account of theirs as well as other forex prices, I was getting different prices on live account. Stop hunting the norm, changing trades 'willy nilly', the live feed on my screen would change to total different prices and history in a flash, total different to their demo account and other forex brokers. 800 pips different on my feed from pepperstone from every other broker. My screen would not convert back to real forex prices. I had many winning trades that would not take profit when price reached. Is all I could do was close all my positions at once and take a 50 percent loss, for pepperstone would not let me trade real forex. Lost over two thousand dollars. To cap it all off, they will not give me all my money back which is in their account... Some people say, "go see ASIC", well ASIC is a facade for industry rule.

Date of experience: November 6, 2017
TW
1 review
0 helpful votes
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Great service.
June 3, 2024

I contacted online service. And the agent, Constantina, offered wonderful, patience service that efficiently solved my problems. Highly recommended!

Date of experience: May 24, 2024
Chile
1 review
0 helpful votes
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Best Broker
May 8, 2024

Great Customer support. Everytime I needed some further assistance I had an answer in a timely manner.

Date of experience: April 23, 2024

Overview

Pepperstone has a rating of 3.8 stars from 18 reviews, indicating that most customers are generally satisfied with their purchases. Pepperstone ranks 58th among Stock Trading sites.

service
3
value
2
shipping
1
returns
1
quality
2
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