Regretfully, I was duped by scammers and fraudsters and lost $67,000 in a single month. I was devastated when I discovered that this company had defrauded me, but I took immediate action, reporting the situation to Mersyhip.com, who helped me in just five days, and I was glad to get my money back.
Purchased a tuxedo for a wedding. Shipping and size were fine but the pants are completely see through with poor quality. They are so sheer you can see every inch of the underwear. They will not exchange or accommodate the buyer and will send generic messages when you inquire or inform them of their quality. All sales final is what they will use as an excuse not to refund or exchange. Buyer beware this company is fraudulent and items are not the same as advertised. Mel corresponded on several occasions by email and each time the blame has been shifted. They rip their customers off and then say they were already charging 50% off the final price. Sure would have been believable if the fabric was not already cheap. I have had doll clothes made of better quality material.
This online clothing store has a constant and persistent focus that allows you to do my shopping from home. If you do not want the product you have ordered, return and refund are part of the service. A large percentage of clothing is polyester fabric, but I have found that if you read the product information carefully, they also have shirts that are available in cotton and linen fabric. Casual shirts like pants can be a very good buy.
Shirt was ill fitting, unfavorable material, and customer service was not friendly. Return window time got away from me as I've been planning a wedding and working full time, and they refused to exchange the shirt. I would never return business to this company. You've been warned.
I love Perfect Tux. They have everything you need for your wedding, prom, or any other formal event. They have tuxedos, suits, blazers, and accessories in various styles and designs. The products are fashionable, unique, and affordable. The delivery is quick and free. The customer service is helpful and professional. Perfect Tux is a wonderful place to shop for your tuxedo or suit.
I ordered my son a tuxedo jacket on 04/09/22 for his prom on 04/23/22. I paid for 3-5 day shipping so that I would have time to get accessories before the prom. Can't get anyone on the phone so I emailed them on 04/15/22 to inquire about my order. I received an email from Mel stating the shipping department confirmed delivery on Wednesday 04/20/22. Still no jacket!. Looking at the status per their website, my order has yet to be fulfilled! Now, I will have to scramble to find my son a jacket for Saturday. Really frustrated!
Order#PT*******
Please accept our sincere apologies. There is nothing we can say, but we dropped the ball. Your order is shipping Next Day Air for Friday delivery. We're really sorry.
Couldn't recommend Perfect Tux enough, their mens wear is unmatched- from the range of styles and uniqueness to the quality.
From start to finish Perfect Tux provided exceptional customer service for my husband and his groomsmen. Beyond helpful and very detailed communication throughout the entire process.
Planning any special event can be stressful enough, trust Perfect Tux with your formal mens wear needs. You will not be disappointed!
This was my first time ever ordering a tux, online or in person. I had to find a unique and rare color for my sisters wedding, as dusty rose color, and Perfect Tux is the only place I could find an entire suit like that. The fit is amazing, it is a beautiful and elegant suit. I got so many compliments at the wedding, everything worked out just right. Customer service was great too, they had to change my jacket to a size smaller which worked out great, because it fit just right! If I need another suit in the future I will be back here.
I purchased a jacket for my Son's senior prom. I was very hesitant about ordering something for such an important time from a place that I have never heard of. The ordering process was easy and the shipping fast. I was completely blown away at the quality and how amazing my son looked. My son looked like a million bucks and the overall look is timeless. I wish he went to prom every year so I could keep coming back. I have referred everyone that I know to your site. Thank You for helping to make is prom picture perfect!
The selection of jackets for very broad shouldered guys is meager most places you shop. So thankful to not only find the right size and fit but get great fabric and workmanship. The jacket stood out, in the best kind of way! Will definitely be a return customer.
Overview
Perfect Tux has a rating of 3.1 stars from 325 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Perfect Tux most frequently mention customer service, good quality and many compliments. Perfect Tux ranks 23rd among Men's Clothing sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Customer's order was four months old. Any customer within our return policy will have no problems returning or exchanging. We often make exceptions if you're just outside the policy, but four months is too long.