Pgmdress

Dress arrived quicker than expected! Very happy with the color of the dress, which I was nervous about! Colors on the screen may not always be the same as in person. Jay helped me select a color by providing additional photos of color options and answering my questions! We were able to correspond by email back and forth. The measurement guides were super helpful! I chose to do custom measurements for the dress. My fiancé and I used to work at a men's suit store, so I had him measure me. The dress fits great! Would definitely recommend!

I ordered a dress for a formal event. Came in mail with a funny smell. Dress looked nothing like the picture. It fit horribly and was made from cheap material. The dress was also a completely different color. It looked like a 4 year old sewed on these ugly beads. They wanted me to take pics of the dress so they could resolve the problem.

I took pictures and they said that based off of there perception from the PICTURE the dress fit me perfectly and there would be no refund. That is absolutely unacceptable. The company does not get to decide based off of a bathroom picture if the dress fits me or is flattering to me. The dress fit me horribly. It was massive on me.

I should not have to send photos in the first place. The dress didn't fit me. I would also like to say that Jay in their customer service department was rude and condescending in all our exchanges. I'm shocked. I've never had such a gross experience with a store.

I'll include the email exchanges below.

I was very satisfied with my purchase from Pgmdress. My dress arrived earlier than expected and was very well made and true to color. My dress was a little tight in the bust, but fit perfectly everywhere else.

I ordered a customized size and specified that I needed the dress in a rush since my prom was coming up and the dress fit like a glove and arrived early. I also customized the color to black and the dress came exactly as asked for. I would buy another dress from this company again because they expressed good customer service and gave me the product I was hoping for

I was worried to buy dress from Pgmdress at first, because the dress hadn't had many reviews and was quite pricey, but took a risk and ordered it. Surprisingly, it arrived within about a month and the fabric and overall look was gorgeous. It is a bit more pinkish than the picture makes you think, but it's beautiful nonetheless and the long train makes it extraordinary!

We ordered this long dress for my daughter's homecoming, the dress was the correct color that i picked and it all fit great. Only issue was that it was about two feet too long on the bottom but that is easily fixable. Also got here two weeks before i was expecting it to :)