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Printique

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New Jersey
1 review
1 helpful vote
Follow Alex P.
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This place is fantastic. They have given me so much help as a novice with my Canon camera and lenses. I really thought they took the time to help me out since I was very intimidated by photography. Cant wait to go back there again. I know I can feel comfortable buying online and that if Im not sure I can ask them anything. Highly recommend.

Date of experience: September 13, 2016
Libby A. Printique Rep
over a year old

Thank you for this wonderful review Alex. It's greatly appreciated and thank you for choosing us as your lab partner!

Rhode Island
30 reviews
110 helpful votes
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I've used many of the online print and photo book sites and must say that Adoramapix is by far the best.
They listen, they are helpful, their work is good,(and if there is a problem... they'll address it) they package securely and ship fast!
Their site is fairly easy to use and they save my projects and photos.
If you decide to give them a try do look for coupon codes that can be found at the various coupon sites.

Date of experience: April 4, 2016
Ohio
2 reviews
5 helpful votes
Follow dee C.
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I had a photo book made online by adoramapix and it turned out great. While working on the book, I called them twice about how to turn the pages as I was not doing something right. I talked to two very nice ladies who were able to see what I was doing and helped me over the phone. When your photo book is done you can see how it will look, by clicking on each page and seeing them turn. It turned out beautiful and I would definitely order from them again!

Date of experience: June 6, 2013
California
4 reviews
6 helpful votes
Follow Laurie R.
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Always fast.
Always high quality.
Always have great sales.
It's just a win/win all the way around.
I order tons of photos from them; particularly love the quality of their metallic photo paper.
Just ordered a metal print and loved it as well. Classy, well made, ready to hang, great price.
Highly recommend on all levels!

Date of experience: December 21, 2015
California
1 review
3 helpful votes
Follow Nika J.
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Called customer service only to have a patronizing conversation essentially placing blame directly and solely with me. As a business owner working directly in the travel business where clients are constantly asking me what I recommend for creating photo books, this will not be one I recommend, EVER! This was my first experience trying out Adoramapix and after creating a $95.00 photo book, I was displeased to say the least. As I never saw the final product (as it was shipped directly as a gift), I can't attest to the quality. I was going to have a reprint of the same book just for myself, but again the customer service was so dreadful, I won't be doing any more business with Adoramapix. Motif it is!

Date of experience: May 22, 2019
New Jersey
1 review
3 helpful votes
Follow Chaya N.
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I ordered 2 photo books which I painstakingly created and paid a pretty penny for. Both books came with warped pages, meaning each actual page was curved in and out.
I reported this to Adorama customer service, however they said the only way they can help me is by returning the book. I advised that I had ordered this to be sent as a gift for a specific occasion and couldn't afford the time it took but I'm asking for at least a partial refund since both books were damaged.

They would not allow this and said that if I gifted the books obviously they are "usable." Which makes no sense. Where does usable come in here? It is not the product that I ordered. It is a damaged version.

I have advised as such, and I am very upset and disappointed. I expected more from a reputable company.

They have good products but if something ever goes wrong- just forget about all the time and money you spent :(

Date of experience: October 15, 2018
Libby A. Printique Rep
over a year old

HI Chaya - I apologize for this inconvenience. There actually is a fix to this. We build our books in a humidity controlled environment - moisture in the air can warp the pages. The pages are made of real photographic paper - it's organic and "breathes" in its environment. Simply place some sort of soft cloth on top of the photo books or albums and place a heavier object on top for 2-3 days in a cooler, dry area. This will typically take care of the warping issue. Why don't you email me directly at libby@adoramapix.com and I can help you. This is actually pretty common, mostly though during the summer. - Libby

Virginia
1 review
1 helpful vote
Follow Ray B.
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Printique's metal prints are very high quality; however, all metal images purchased through them come out *very* dark. They are several stops darker than the original, and in some of my black-and-white and night sky photos this made the result unusable. Customer support at Printique was unsympathetic and said that the resolution was low for the size I'd ordered, and that was to blame, despite the fact that this wouldn't affect the exposure as printed at all. I attached a copy of my two most recent prints (Dec 2022) showing the difference between the files I sent them displayed on a calibrated monitor and the prints they sent.

Date of experience: December 15, 2022
South Carolina
1 review
2 helpful votes
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Ordered a $200 email gift card which was to be delivered today. Never arrived, no response to my emailsand phone says they are closed. Email gift cards normally go right away. So frustrating. No gift went and now I have to file dispute through American Express to get my money back. Horrible company and communication.

Date of experience: June 30, 2018
Libby A. Printique Rep
over a year old

Kerry-
Apologies, I can help resolve. Please email me at libby@adoramapix.com - Libby

Texas
1 review
2 helpful votes
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Downhill
May 27, 2020

Since they've changed their name, they've gone downhill. And they even changed their name as to be a more professional business... which I find sad because they were way better before They changed. I've have to have all of my orders after the name change redone because of bent corners. And now my most recent purchase is on the wrong paper.
I've been a customer with them for years, but sadly I'm going to have to find someone else

Date of experience: May 27, 2020
New Jersey
1 review
0 helpful votes
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The best!
October 21, 2020

There is no company better than this. In quality, and variety. The albums are almost perfect, and now I am very satisfied because I got sick with COVID-19, I was sending someone to pick up the album, and I talked with customer service (Jack), to give authorization to allow someone else to pick it up. Then they told me that they would send me the album as a gift. They are fantastic, you will have a client forever.

Date of experience: October 21, 2020

Overview

Printique has a rating of 3.2 stars from 17 reviews, indicating that most customers are generally satisfied with their purchases. Printique ranks 7th among Wedding Invitations sites.

service
4
value
4
shipping
3
returns
1
quality
4