Ptsell Reviews Summary
The company faces significant challenges regarding its reputation and customer service, with numerous reviews highlighting issues related to counterfeit products and lack of support. Customers frequently report receiving items that do not match their orders, including fake goods, and express frustration over the absence of effective communication channels, such as customer service contact numbers. Despite a few neutral sentiments, the overwhelming consensus indicates dissatisfaction, particularly with order fulfillment and returns. This trend suggests a pressing need for the company to enhance its product authenticity and improve customer support mechanisms to rebuild trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
We ordered a designer dog carrier from this site and was sent a fake product we returned it to get a different dog carrier and never heard back from them. So, we are out the money and the fake product.
DO NOT BUY FROM THIS WEBSITE. - this website is a scam
They advertise authentic products but they are actually conterfeit
They charge you the standard price for the item and they send you a cheaply made counterfeit.
One more website no to buy from! - My daughter placed an order for UGGs from this website. Cancelled the order before they were mailed out... got a confirmation too of the cancellation. The credit card was charged anyways and the fake UGGs from China mailed out to us. they look used and scruffed! This website doesnt have a human to talk to. No contact numbers! No legible return address on the mail packaging slip! Have written 3 messages so far no response of course!. Credit card company wants me to deal directly with the vendor. What do i do now? Any ideas?
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Handbags Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members