PU Prime has a rating of 4.3 stars from 11 reviews, indicating that most customers are generally satisfied with their purchases. PU Prime ranks 9th among Brokerage sites.
PU Prime has been a game-changer for my trading journey. The platform's reliability, especially in handling deposits and withdrawals, is unmatched. I've never faced any delays, even on weekends. Their customer support is also very responsive and always helpful. It's rare to find such consistency in a broker
One of the best overall brokers out there. Keep in mind there is no perfect broker, but PU Prime offers everything a trader needs and there is always someone to reach out to, whether it be support or a manager. Response times could be faster, but it is better than having no one or having someone who isn't genuinely trying to assist you. A lot of the negative reviews seem to be from people who either don't understand how the market works (slippage, high impact news trading, etc.), how online transactions work (banks, payment processors, etc.), or are trying to do shady things and are upset that the broker has stopped them
Hi Rocky,
Thank you for your thoughtful and balanced review. We’re thrilled to hear that you consider PU Prime to be one of the best overall brokers, and we truly value your understanding that no broker is perfect but that we strive to offer everything a trader needs. Your recognition of our team's dedication, whether in support or management, means a lot to us, and we're always looking for ways to improve our response times.
It's also insightful of you to point out that some negative reviews may stem from misunderstandings about market mechanics or online transactions. We work hard to ensure transparency and fairness in all our dealings, and it's reassuring to know that traders like you recognize our efforts.
Thank you for being a part of our trading community. We’re here for you whenever you need assistance, and we look forward to continuing to support your trading journey.
Best regards,
Zac
PU Prime Team
As a Canadian trader, I've found PU Prime to be the most reliable broker I've used. Deposits and withdrawals are processed quickly, and the customer support team is always there when I need them. The level of service and efficiency they provide is hard to find in other brokers
Hi Alice,
Thank you for sharing your experience with us! We're thrilled to hear that, as a Canadian trader, you've found PU Prime to be the most reliable broker you've used. It's great to know that our quick deposit and withdrawal process, along with our responsive customer support team, has made a positive impact on your trading experience.
We take pride in providing a level of service and efficiency that stands out in the industry, and your feedback confirms that we're on the right track. If you ever need further assistance, we're always here to help.
Thanks for choosing PU Prime and for your continued trust in us!
Best regards,
Zac
PU Prime Team
I've been a loyal PU Prime customer for several years. Their platform is reliable and has never given me any trouble. Deposits and withdrawals are always smooth sailing. Plus, their customer support team is top-notch, offering quick and helpful assistance whenever I need it. I wouldn't consider using another broker.
Hi Carson,
Thank you for your loyalty and for sharing such a positive review! We’re thrilled to hear that you’ve been with PU Prime for several years and that our platform has consistently met your expectations. It’s wonderful to know that you’ve never encountered any issues, and that deposits and withdrawals have always been smooth for you.
We’re also glad to hear that our customer support team has provided you with the quick and helpful assistance you need. Your satisfaction and trust mean a great deal to us, and we’re honored that you wouldn’t consider using another broker.
Thank you for being a valued member of the PU Prime family! If you ever need anything, we’re always here to help.
Best regards,
Zac
PU Prime Team
Best Forex broker ever. I have accounts with almost every Forex company, but I haven't used one better than PU Prime.
I have never had any issues with deposits or withdrawals.
Customer service is very good, with quick responses. I am saying this based on 4 years of experience with PU Prime
Hi Anthony,
Thank you for your glowing review and for sharing your experience with us over the past four years! We're thrilled to hear that you consider PU Prime the best Forex broker you've used, especially given your extensive experience with other brokers. It's great to know that you've never encountered any issues with deposits or withdrawals and that our customer service has consistently provided quick and reliable support.
Your continued trust and satisfaction are incredibly important to us, and we're committed to maintaining the high standards you've come to expect. If there's ever anything more we can do to support you, please don't hesitate to reach out.
Thank you for choosing PU Prime as your go-to broker!
Best regards,
Zac
PU Prime Team
I have been using PU Prime for several months and honestly speaking the withdrawal is insanely fast, even on weekend it took less than 1 day for me to withdraw my money. Honestly I am amazed, I have tried other broker as well, but normally it takes longer to withdraw.
Hi Joanne,
Thank you so much for sharing your experience with PU Prime! We're delighted to hear that you're impressed with the speed of our withdrawals, even on weekends. Providing fast and reliable service is something we take great pride in, so it's fantastic to know that we've exceeded your expectations, especially compared to other brokers you've tried.
Your satisfaction is our top priority, and we’re here to ensure you have the best possible trading experience. If you ever have any questions or need further assistance, please don’t hesitate to reach out.
Best regards,
Zac
PU Prime Team
One of the best brokers I have used. Do not believe anyone who says they are scammers. I started trading with the bonus account and made profits of $85. When I created my bonus account, the email was different from my original account. I contacted them and explained the mistake. They kindly made an exception for me. I deposited $220, and they transferred my profits. Yesterday, I submitted a request to withdraw funds, and I have already received $305 in my account. Thank you
Hi Jennifer,
Thank you for taking the time to share your positive experience with PU Prime. We’re thrilled to hear that you consider us one of the best brokers you’ve used, and we appreciate your trust in us. It’s great to know that our team was able to assist you with your account issue and that you’ve successfully made profits and received your withdrawal without any issues.
Your feedback is incredibly valuable, and we’re glad that we could make an exception and provide the support you needed. We strive to ensure that all our clients have a smooth and rewarding trading experience, and it’s wonderful to hear that you’re satisfied with our service.
Thank you for choosing PU Prime, and please don’t hesitate to reach out if you need any further assistance. We’re here to support you every step of the way.
Best regards,
Zac
PU Prime Team
Good for trading. Been using it for few months. No issue at all
Pu prime fx is scammer and collecting deposite when a client made profit and note withdrawals then they said bonus abuser and making excuses they stopped capital amount and not listen Emails and rude behavior!All sales Man involved and giving..."
I think PU Prime is great and comparable to other major brokers. However, the app might need a bit improvement
Hi Siew,
Thank you for your positive feedback and for comparing PU Prime to other major brokers—it's great to know that you see us on par with the best in the industry! We appreciate your thoughts on the app as well, and we'll definitely take your suggestions into account as we work on making improvements.
Your input is important to us, and we're committed to enhancing our platform to meet your needs. If you have any specific suggestions on how we can improve the app, feel free to share them—we’re always here to listen.
Thanks for choosing PU Prime and for your continued support!
Best regards,
Zac
PU Prime Team
Hi Sally,
Thank you for your fantastic feedback! We're delighted to hear that PU Prime has been a game-changer in your trading journey. It’s especially rewarding to know that our platform’s reliability, particularly in handling deposits and withdrawals, has made a significant difference for you—even on weekends. We’re also glad that our customer support team has been consistently responsive and helpful.
Consistency and reliability are what we strive for, so it’s great to hear that you’ve found these qualities in our service. If you ever need any assistance, please know that we’re here to help you every step of the way.
Thank you for choosing PU Prime as your trusted broker!
Best regards,
Anna
PU Prime Team