Overview
RealTruck has a rating of 4.5 stars from 7,082 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RealTruck most frequently mention customer service, tonneau cover and great experience. RealTruck ranks 4th among Auto Accessories sites.
Santana was extremely helpful in getting my order set up as tax exempt, and actually went above and beyond and set me up a customer account. As the head of the fleet department in my agency, this will be extremely helpful in making purchases down the road. Thank you!
I thought the product I bought would be more of a carpet, instead it's more foam. My son has a liner in his truck and it's carpet. I don't know the brand
I would not have bought this if I knew it was 90% foam, I'm concerned of its durability.
Joe Bero
I have recently purchased a few things from Real Truck. A tonneau cover and a back rack system. Also for my previous Chevy Colorado I purchased a back rack and a cover from Real Truck. The site is very easy to use very easy to navigate with all the info easily available. Also, when calling customer service, they were extremely helpful, kind and considerate. They also do a great job following up to your support requests. I highly recommend doing business with RealTtruck for all your truck accessories
As of today I had to cancel my order for my gator Tono cover because I could not get an answer from support as to when my order would be shipped or when I would receive it. I am very disappointed in Real Truck.
Very nice explanation on web site, however I am old school and wanted to confirm this would fit my vehicle. Rep was excellent and answered all my questions, that's one of the reasons I bought it, a long with price
Installation manual very confusing. Took several hours to install, with much trial and error fitting parts together
Poor quality control. One rail missing drain fittings. Will have to jury rig a drain system.
Used the online chat tool to describe our need. Quickly identified the specific part I needed and arranged for purchase via secure link. Saved lots of time by not having to order directly from a local dealer.
I ordered accessories for my new truck and had questions about the running boards. The customer service rep was excellent and guided me to make a good decision without spending a lot of money. The products arrived the next day in great shape. I'll be shopping with them again.
This was my second purchase for a folding bed cover. Selling my Super-duty for a F-150 as my kids are growing up. I called and spoke with Joshua and I'll have to say he was the nicest and most down to earth person I've talked to in a long time. I had such a great experience the first time that I decided to come back. So glad I did! Ordered yesterday afternoon and this morning I received an email advising it's shipped with a tracking number. Great service and I highly recommend anyone looking for a bed cover to come here Vs a third party vendor.
Purchased 2 items. Purchased insurance ( sold as hassle free return and replacement). Hood deflector was broken in half I called Real Truck immediately upon delivery. They told me they have nothing to do with it as I purchased insurance contact them. I contacted insurance carrier and they refused to pay enough money to re-purchase the part again and advised me to call back real truck and speak with somebody there. After an hours worth of being on hold and dealing with both places, real truck did send another pot and I did not have to pay any additional money. Nothing but a hassle. In my opinion NEVER buy insurance.
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- Ocala, FL, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members