This company engages in unlawful deductions from your bank account when you follow their rules for cancelation. There is no customer service. Organisation's like this need to be stopped.
This was my first time use a service, a little hesitant, but I am glad I did. My finished resume looks great, much better than my version.
Overall response was timely, helped with corrections, suggested improvements and gave me feedback to questions.
Would I do it again, absolutely, for me my money was well spent.
Resume builder software and templates were pretty standard. Be careful, however, of the "introductory trial". They hook you in by offering a cheap initial price, and then AUTOMATICALLY opt-you into to expensive monthly charges. If you don't cancel by the first billing period (even if you've not actually used the site in that time), they will charge you and deny any request for a refund. Be Careful.
This website was very easy to use making my new resume. It has several different options of wording and also templates and very easy to edit if you made any mistakes or needed to change anything. The customer service people I spoke with on the line were very professional and very qualified to answer all questions. I highly recommend it!
I've been very busy with school and work, and it completely escaped my mind that I signed up for Resume membership. I looked at my bank statements and noticed I was charged. I immediately called and Robert worked with to solve the problem. He only had nice things to say and is a veteran too; I only wish the best for him.
I use resume. Com. After that, they subscribe me to something I didn't know, they were taking 24 Euros from my account.
I spoke with them and told me they will remove my subscription, what is my surprise today checking my bank account they took another 24 Euros this month.
These people are thieves, I won't recommend them at all.
They are just taking money from your bank account, and even if you claim your money back they are not going to give it back to you. THIEVES
Sally employee #1035 was very helpful and very professional. I was under the impression that it was a 1 time charge and was charge for a year sally attempted to offer me a lower rate but I no longer needed the services I didn't feel pressured at all and she was very very helpful I would recommend this to anyone that I know that could use the services
Robert was really helpful and one of the best customer service his supervisor was really good.
One main thing you guys understand customer situation. Thanks Thanks for the help havs great day. I am so happy
Once you opt to purchases a single resume for $1.45 you will be automatically enrolled for a 14 day trial program (which will not be confirmed by an email) so you will only know that you have purchased a resume for the above proce and would belive that it was a one off payment you made.
However after 14 days they will deduct $29.99 for a monthly membership without informing you. You will not even receive any payment receipt. (I got to know through my bank notification)
They will also not answer your calls and will not help you with any refund. As they said 'Regarding your refund request, our offer was clearly explained throughout your journey on our website. Once the trial period is exceeded you are no longer eligible for a refund.'
This is a fine print on their website through the process apparently. Also, this is what they said to me when I requested for a refund.
I was unaware that I was their member untill I unsubscribed the plan.
Absolutely unprofessional.
I come back to my resume on this site after a year, and they deleted my references. Lucky I made a copy, but still DONT $#*! WITH STUFF $#*!S. LEAVE THINGS THE WAY THEY ARE $#*!S. DO YOU UNDERSTAND ME $#*!S? GOOD
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members