On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Create your resume with ResumeBuilder’s online resume builder!
We offer professionally crafted resume templates and cover letter examples through our AI resume builder features to empower job seekers at all levels and professions to create standout application materials and capture the attention of employers. With our comprehensive resource guides, expert advice, and career tips we equip you with the knowledge needed to make your application stand out!
Resume Builder has a rating of 4.1 stars from 1,817 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Resume Builder most frequently mention great experience, easy process and much time. Resume Builder ranks 14th among Resume sites.
We monitor reviews for authenticity
A download fee should have been stated at the beginning of the resume building process.
Came into this thinking it was free. Fifty character limitfifty character limitfifty character limitfifty character limitfifty character limitfifty character limitfifty character limitfifty character limitfifty character limitfifty character limitfifty character limitfifty character limitfifty character limitfifty character limitfifty character limitfifty character limitfifty character limitfifty character limitfifty character limitfifty character limitfifty character limitfifty character limitfifty character limitfifty character limitfifty character limitfifty character limitfifty character limitfifty character limitfifty character limitfifty character limitfifty character limitfifty character limitfifty character limitfifty character limitfifty character limitfifty character limitfifty character limitfifty character limitfifty character limitfifty character limitfifty character limitfifty character limitfifty character limitfifty character limitfifty character limitfifty character limitfifty character limitfifty character limitfifty character limitfifty character limitfifty character limitfifty character limitfifty character limitfifty character limitfifty character limitfifty character limitfifty character limitfifty character limitfifty character limitfifty character limitfifty character limitfifty character limitfifty character limitfifty character limitfifty character limitfifty character limit
Hello,
We sincerely apologize for any confusion or inconvenience you may have experienced with our website. We understand your concerns and would like to provide some clarification. First, our platform offers two types of accounts: Basic Access (free) and Full Access (paid).
The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.
On the other hand, we offer a full-access account for a small fee, which includes additional features such as printing, emailing, and downloading documents with our copyrighted templates, as well as other services to facilitate your job search (cover letters, interview tips, etc.). With the full-access account, you'll have 14 days to use these advanced features and optimize your document creation process. In the event you don't cancel your account within the first 14 days, your subscription will renew to our monthly access.
We continuously strive to improve our website and provide a seamless user experience. If you have any further questions or concerns, please don't hesitate to reach out to our support team. We'd be happy to help!
Best regards.
Great help with building a resume recommend to use again
Hello,
Thank you for your kind words! We're glad to hear our service could assist you with your resume creation and appreciate your recommendation. Looking forward to helping you again in the future!
It's some bull$#*! that you made me pay to download the resume after doing all of that work. I could've found a site for free if I knew I had to pay for a subscription to use these services. Very deceptive thing to do to customers.
Hello,
We sincerely apologize for any confusion or inconvenience you may have experienced with our website. We understand your concerns and would like to provide some clarification. First, our platform offers two types of accounts: Basic Access (free) and Full Access (paid).
The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.
On the other hand, we offer a full-access account for a small fee, which includes additional features such as printing, emailing, and downloading documents with our copyrighted templates, as well as other services to facilitate your job search (cover letters, interview tips, etc.). With the full-access account, you'll have 14 days to use these advanced features and optimize your document creation process. In the event you don't cancel your account within the first 14 days, your subscription will renew to our monthly access.
We continuously strive to improve our website and provide a seamless user experience. If you have any further questions or concerns, please don't hesitate to reach out to our support team. We'd be happy to help!
Best regards,
Customer Service Team.
No indication at the beginning of access to site that there would be a fee.
Hello,
We sincerely apologize for any confusion or inconvenience you may have experienced with our website. We understand your concerns and would like to provide some clarification. First, our platform offers two types of accounts: Basic Access (free) and Full Access (paid).
The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.
On the other hand, we offer a full-access account for a small fee, which includes additional features such as printing, emailing, and downloading documents with our copyrighted templates, as well as other services to facilitate your job search (cover letters, interview tips, etc.). With the full-access account, you'll have 14 days to use these advanced features and optimize your document creation process. In the event you don't cancel your account within the first 14 days, your subscription will renew to our monthly access.
We continuously strive to improve our website and provide a seamless user experience. If you have any further questions or concerns, please don't hesitate to reach out to our support team. We'd be happy to help!
Best regards,
Customer Service Team.
This has been really fast and easy. Plus the light payment option is really helpful!
Hello,
Thank you for sharing your positive experience! We're delighted to hear the process felt fast and easy and that our payment options helped break things down. Your success means the world to us, and we'll continue to work hard to support you every step of the way!
Made it easier for me to build my resume and make it look professional
Hello,
We sincerely appreciate your positive feedback! It's wonderful to know that our platform helped you craft a detailed and outstanding resume easily. Your positive feedback truly means a lot, and we're here whenever you need further assistance on your career journey!
I wish I could build a resume without having to be charged for it
Hello,
Thank you for sharing your honest thoughts. We sincerely apologize for any possible confusion or frustration you may have experienced with our website. While we understand your concerns, we want to clarify that our service offers features beyond what is typically available through general AI tools, including professionally designed templates and tailored document optimization.
While we understand that free tools exist, our platform is designed to provide much more than basic assistance. We offer professionally designed resume and cover letter templates, AI-powered content suggestions tailored to specific roles and industries, formatting tools that ensure ATS compliance, and a user-friendly interface to help streamline and enhance the job application process.
We're always striving to improve our offering to provide the best value without neglecting our users' needs. Feel free to contact us to inquire about available special offers, if you have any other questions, or need further assistance. Thank you again for your feedback.
Best regards.
I googled free builders and this was a false result. Also I hate AI.
Hello,
Thank you very much for leaving us a positive rating. We truly value your feedback and would like to take this opportunity to explain how our service works.
We currently offer two types of accounts: basic access and full access.
With basic access, users can explore our builder, try out the available features, and create documents at no cost. Please note, however, that downloads under this option are limited to plain text format, and premium features are not included.
For those seeking the complete experience, we provide a full access account. By paying a small fee, users can download, print, or email documents using our copyrighted templates. This plan also includes a 14-day trial period, allowing you to fully enjoy these features. Unless the subscription is canceled during this time, it will automatically renew into a monthly plan.
We are always working on improving our service, and your input helps us along that path. Should you need any further clarification or assistance, please don’t hesitate to reach out to us.
Best regards,
ResumeBuilder Customer Service Team.
Free? Not really. Scam. Your sight came up as free but at the end you cant the resume with out paying. And then get roped into monthly payments.
Hello,
We sincerely apologize for any dissatisfaction experienced. We understand your concerns and would like to provide some clarification. Our platform offers two types of accounts: basic access and full access.
The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.
On the other hand, we offer a full access account for a small fee. This account provides a comprehensive set of features, including the ability to print, email, or download your documents using our copyrighted templates. With the full access account, you'll have a 14-day window to utilize these advanced features to enhance your document creation process. In the event the account is not canceled during the first 14 days, the subscription renews to our monthly access.
We continuously strive to improve our website and provide a seamless user experience. If you have any further questions or concerns, please don't hesitate to reach out to our support team.
Best regards,
ResumeBuilder Customer Service Team.
I was told this was free online, and then had to pay. I know no one forced me, but it is false advertising.
Hello,
We sincerely apologize for any dissatisfaction experienced. We understand your concerns and would like to provide some clarification. Our platform offers two types of accounts: basic access and full access.
The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.
On the other hand, we offer a full access account for a small fee. This account provides a comprehensive set of features, including the ability to print, email, or download your documents using our copyrighted templates. With the full access account, you'll have a 14-day window to utilize these advanced features to enhance your document creation process. In the event the account is not canceled during the first 14 days, the subscription renews to our monthly access.
We continuously strive to improve our website and provide a seamless user experience. If you have any further questions or concerns, please don't hesitate to reach out to our support team.
Best regards,
ResumeBuilder Customer Service Team.
Extremely easy to use. THis program made the experience of creating a resume bearable.
Hello,
We appreciate you for dedicating your time to leave us a feedback and a five-star rating! It makes us happy to know that we've made the process easier and more enjoyable for you. Wishing you all the best in your next career journey!
Extremely easy to use with an existing resume especially
Hello,
We genuinely value your feedback. Your favorable assessment of our service is tremendously encouraging to us. We are focused on delivering a highly seamless user journey.
Marketed as free resume builder but had to buy subscription.
Hello,
We sincerely apologize for any dissatisfaction experienced. We understand your concerns and would like to provide some clarification. Our platform offers two types of accounts: basic access and full access.
The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.
On the other hand, we offer a full access account for a small fee. This account provides a comprehensive set of features, including the ability to print, email, or download your documents using our copyrighted templates. With the full access account, you'll have a 14-day window to utilize these advanced features to enhance your document creation process. In the event the account is not canceled during the first 14 days, the subscription renews to our monthly access.
This information is provided throughout the registration process, including at the time of payment, within the terms and conditions, and in the confirmation email sent after the initial purchase. We understand this information may be overlooked and recognize the importance of clarity at all stages of the customer experience.
If you have any further questions or concerns, please don't hesitate to reach out to our support team at communications@resumebuilder.com.
Best regards,
Customer Service Team.
Process if very user friendly and easy to understand
Hello,
Thank you for leaving us a review and appreciating the clarity and ease of our process. It brings us great satisfaction to support you on your career journey. We're grateful that you chose our platform based on a recommendation. Your feedback motivates us to keep delivering exceptional service.
Lots of options! Easy website - easy to follow instructions.
Hello,
Thank you for your wonderful remarks in this five-star review! We're delighted to see that you found our platform easy to use and enjoyed the various job postings. It's our goal to make the process smooth and helpful.
Had to use a different card because it kept saying an error occurred
Hello,
Thank you for sharing your experience and depending on assistance. We're sorry the payment process caused frustration, that’s never the smooth journey we aim to provide. Your feedback helps us make improvements, and if you’d like any support to complete your purchase or anything else, please don’t hesitate to reach out.
Creating and editing has been so simple and not stressful. The Templates are easy to flow and have a good variety of options.
Hello,
We're grateful for your gracious words and especially appreciate you mentioning that you chose us due to a friend's referral. We’re thrilled that your experience with our platform made the process of creating and editing both smooth and hassle-free. Our goal is to provide a seamless experience.
Great however I thought it was free I did pay the 2.95 to get my resume though so I am happy
Hello,
Thank you for your kind words and for sharing your experience! We are glad to hear you’re happy with your resume, and truly appreciate your thoughtful feedback. It means a lot to have your support as we continue helping people showcase their talents.
Abzdcscdsdcsdcasdasdasdasdasdasdasdasdadsadsasdasdasdasdasdasd
Hello,
Thank you so much for taking the time to share your enthusiastic feedback! It's incredibly rewarding to know our support resonated with you, and we look forward to continuing to assist you in your journey. Your optimism motivates us every day!
Hello,
We sincerely apologize for any confusion or inconvenience you may have experienced with our website. We understand your concerns and would like to provide some clarification. First, our platform offers two types of accounts: Basic Access (free) and Full Access (paid).
The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.
On the other hand, we offer a full-access account for a small fee, which includes additional features such as printing, emailing, and downloading documents with our copyrighted templates, as well as other services to facilitate your job search (cover letters, interview tips, etc.). With the full-access account, you'll have 14 days to use these advanced features and optimize your document creation process. In the event you don't cancel your account within the first 14 days, your subscription will renew to our monthly access.
Ultimately, we recognize that budgeting for a subscription can be a challenge. While we offer our services through a subscription model, we continually strive to enhance our offerings to provide the best value while not neglecting our users' needs. Feel free to contact us at communications@resumebuilder.com to inquire about available special offers, if you have any other questions, or need further assistance. Thank you again for your feedback, as it helps us identify areas where we can improve our communication and service!
Best regards.