RVPartsCountryReviews 102

Beware of this company

They say they have a 100 day risk free

Policy

But if you buy more than one mattress

Then your at risk if you want to return it

Their 100 day trial only applies to the first

Mattress you buy

Any additional mattresses you buy

Your on your own

My second mattress

Hurt my back really bad so I tried to return it

Don't buy a second mattress from them

Because then your on your own

I would give them 0 stars but you can't post a review unless you choose at least 1 star

Placed and order. Two days later a refund was posted via my payment method. No explanation. After contacting they said item was not available from supplier. Selling products they don't have.

Got the awning and roof cleaner just a couple days after ordering. Very impressed. Never expected such quick service

Order came fast and was in good shape. My overall experience was my tech person was told door panels would work from my old fridge, they didn't. Trying to order them now and your web site is not user friendly.

From the time we placed our order to the time that our order arrived was just a matter of days. Communication from this company was excellent, they always kept us up to date. The order arrived actually a day earlier than expected and in good condition. I would highly recommend this company

This seller has a variety of quality products all at very good competitive prices and very fast shipping.

Website is easy to navigate. Ordering is easy and delivery is quick. I would order from this business again.

Worst experience of my life no personal help atrocious customer service and folowup on customer problems wash their hands of you after you put in a complaint p

I got what I ordered had no problem. It took a week to get it which I thought it was next day shipping.bit I got it job done I'm happy

They were great at shipping but when it come to return no one there want to talk so you text them or email them the response is terrible all i want is someone there to confirm that someone is there

Part fit great and shipping was very fast, will definitely use RV Parts Country again for any RV parts in the future

Thanks for prompt shipping and having in stock the item we needed for our rv awning. Works and fits perfectly.

I received what I ordered when expected. My only concern is that I didn't receive the email receipt after I completed the order. I wanted to be sure I placed the order correctly. Then I had to wait 24 hours to receive a responsr from customer service and when you try to call you are not allowed to talk to anyone you must use the website. Also, I have not been able to log out of the website. That is odd. Delivered box looks good. Hopefully the AC works well when installed.

No complaints about the product or price, but you should know how FedEx follows delivery instructions. I will admit that the product is a little on the heavy side to ship. It is not a one person lift and the shipping companies don't have two people on their delivery vehicles. Here is pictures of how we found the AC unit. We are letting it sit in it's proper orientation for a few days before we install.

Thermostat easy to install or switch out. They shipped the part fand a very reasonable price. Thank you for good service.

Pump arrived in 2 days as ordered and performs as expected. Will be looking for all my RV needs here!

Easy to find the water pump I need. Easy to order and pay. Great price. Quick delivery. What more needs to be said? I would definitely order here again.

I ordered 3 slide-out awnings price was good paid for extra shipping insurance (waist of money) could not track with tracking number they gave had to email them shipment delayed by 3 days because they won't answer in a timely manner because the awnings were long had to go by truck and somebody had to be home to sign for. When I finally got them the longest awning tube was totally destroyed and the others were out of the tubes because who ever packaged them just pushed the metal end caps into the tubes and never secured them (staples, or tape) the longest awning had the package of screws missing and awning rail bent. The trucking company took pictures and gave me a number to give to RV country for them to process the claim. If I had to buy one it was $45 and $125 for shipping (over size long) they offered me $50 after 2 weeks of emails back and forth telling them all the information over and over again to different people one of them said ship it back so my comment back to them was,its only the awning rail that got bent its 160 inches long just send a new one awning is ok and how do you expect me to ship it back the tube is destroyed and too big to put in car and I PAYED EXTRA FOR INSURANCE why the hassle! So refund me my insurance money if its no good. A few days later I get a text saying we are in your driveway next to the black truck to pick up auto or rv parts. This came with-out warning as I'm at work. Sorry no parts for you. About 4 days later I get a text from a shipping broker from Chicago wanting to pick-up a awning. At this point I flipped if I was to ship back the awning (which is ok) I would have to wait weeks to get one back if I even did, so I email RVC some nasty remarks and ended my frustrations there as its no point to argue with these people they got my money they don't care after that no matter what they say in a email. I figured out they sell parts for a parent company called Keystone RV as they did send a shipping label addressed to the shipper Keystone RV if you purchase from these nice people beware its a big runaround when you have problems other wise you do get good deals as I have purchased from them before but never again