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Seel

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Massachusetts
1 review
0 helpful votes
Follow Armando S.
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I've had an incredibly frustrating experience with Seel1 and DHgate, and I feel compelled to warn others before they make the same mistake. I purchased insurance through Seel1 for order *******4215, and the seller has refused to provide a valid USPS tracking number. The tracking number they gave me is invalid, and USPS confirmed this, preventing me from filing a "package not received" claim.

I have sent all necessary screenshots to both the seller and Seel1, but the seller continues to ignore me. DHgate has refused to help, citing that I cannot provide a valid tracking number, which I can't get because the seller won't cooperate.

This lack of support from Seel1 and DHgate is completely unacceptable. I trusted Seel1's insurance to protect my purchase, but it's clear that they do not honor their commitments when things go wrong.

I strongly urge the public not to trust Seel1 with their merchandise or purchases. This experience has been a complete nightmare, and I will continue to warn others about the poor customer service and lack of accountability.

Date of experience: January 15, 2025
Minnesota
1 review
0 helpful votes
Follow Lia F.
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NOT LEGIT
January 6, 2025

I purchased insurance from Seel, returned the item, and was told the money had been refunded to me via Venmo. It was not. Seel first told me it had been, then gave me a number to verify. I was told by Venmo that the transaction number was false. After more back and forth and investigation, they said actually it hadn't gone through, I should send them all of my bank account information. I declined and gave them a Paypal address. They then said that actually the Venmo had gone through and it was my responsibility, they had "investigated" it and had nothing more to say.

Date of experience: December 3, 2024
Bangladesh
1 review
0 helpful votes
Follow Manahil K.
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No questions asked.
March 9, 2024

Sometimes returning things requires that you fill out more information than when you buy a car or sign up for health insurance. It's a lot of work! Return assurance changes that. Instead of answering a million questions, you are simply just going to print out a label and then send the package in.

Date of experience: February 28, 2024
Bangladesh
1 review
0 helpful votes
Follow Travis H.
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If you're like me, you love the exploration of second hand stores. However, you may have been cautious about doing second hand shopping online because, frankly, you're not sure what you're going to get. Will it really look that good in person? Will it fit? Will you like it when it's right in front of you? Well, with Return Assurance you don't have to worry about that. Just buy what you want, and know that it'll all work out in the end.

Date of experience: February 22, 2024
Bangladesh
1 review
0 helpful votes
Follow Fin Varron H.
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A lot of people like to shop at second hand stores but they don't like to run the risk of getting the wrong size or item and then not being able to return it. In the past, returning something to a second hand store was all but impossible. In fact, many stores just didn't accept any returns. But that has all changed with Seel. Return Assurance means that are able to send something back if it's not right for you.

Date of experience: March 15, 2024
Bangladesh
1 review
0 helpful votes
Follow Dotas A.
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Such A Solution.
February 24, 2024

Seel's Return Assurance is a time-saving solution and it's one that is so wildly easy to use. In just a matter of minutes and a short trip to my mail box, I was done, awaiting my cash. The straightforward steps and easy-to-follow instructions cut down the time it takes to process a return, allowing users to get on with their day.

Date of experience: February 24, 2024
New York
1 review
0 helpful votes
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A FAST RETURN.
March 27, 2024

This thing is lightning fast. I had my money back in a matter of days. When, someone says taht Return Assurance provides prompt cash returns, believe it. You're going to get your money in just a matter of days, instead of weeks that you usually have to wait through when you're returning something online.

Date of experience: March 17, 2024
Bangladesh
1 review
0 helpful votes
Follow Lumine T.
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Goes without a hitch.
February 25, 2024

This is exactly as promised and it works smoothly and quickly and just like you'd hope. I mean it when I say that it's the real deal. The Return Assurance program created by Seel is really a very brilliant concept that is also executed flawlessly, which is obviously the most important part. It adds a layer of confidence to online shopping that is simply unmatched.

Date of experience: February 25, 2024
Bangladesh
1 review
0 helpful votes
Follow Bruce L.
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Returning items with Seel's Return Assurance is both quick and simple. The platform's simplicity allows users to complete the return process efficiently, saving time and reducing any potential frustration.

Date of experience: February 26, 2024
Bangladesh
1 review
0 helpful votes
Follow Moien K.
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You have to try it.
February 25, 2024

Seel Return Assurance is a savior in the world of online shopping.Now that you know this works you can happily shop online at second hand stores. You know that no matter what happens, you'll stay safe and even get your money back if you need. It provides a safety net that ensures customer satisfaction, making every transaction a win.

Date of experience: February 25, 2024

Overview

Seel has been flagged for suspicious review activity. Many of the reviews look fake and are currently being investigated or have been removed.