Immedia Systems

I was pleasantly surprised they validated an odd part I had ordered by mistake. We need more businesses like this. They saved both of us a lot of time and money in shipping and returning.

Would be better if you listed more information for your products so we are sure what we are ordering. Otherwise everything went great and a rep responded quickly to let me know that things hit a snag and took care of it on the spot.

I am sorry I did not get the very nice gentleman's name on the phone. He verified on hands stock and gave me an time approximation for delivery.

The products we purchased were exactly what we were looking for and to receive then faster than anticipated was absolutely wonderful.

Thanks you so much for the great service.

You're site was very easy to use. User account registration was simple and even saved the content when I had to go back and add one more thing to the cart before I finished checking out. Prices were better than expected and shipping time was extremely fast. Keep up the good work!

Well organized and intuitive interface. Quick delivery with product as expected. Couldn't find my order from a year ago, so I'd like to see order history kept longer.

Update: Found past order - it was still under "Order Status" link instead of "Completed" link

Found my item cheaper than elsewhere. In fact, I expedited the shipping for an extra fee and it was still just under the next cheapest's price. Will reserve full praise until the item arrives.
Continuation: got my item exactly when expected. The item was exactly what I ordered and in perfect shape.

Contacted a gentleman to verify if I was ordering the correct product I needed and he was extremely wonderful. I so wish I remembered his name. The speed of getting the product was fantastic. Great experience with your company. Definitely will recommend.

Part I'd ordered was out of production. Customer service contacted me to see what I need it for. They contacted one of the involved manufacturers for me & made a suggestion for a replacement part. Shipped it that day & received it the next. Very good to work with.

I was able to call in to verify the product that I was ordering was correct and came with all of the components that I was expecting. Thankfully they were there to help as I needed to select a different part number to obtain the correct kit. Thank you!

Website has a great layout and intuitive interface. Easy to navigate and see relevant product info. Lost 1 star due to high shipping cost to Alaska, USPS would do much better than UPS for cost.

** Even with the lack of economical USPS shipping to AK, the vendor upgraded us from UPS Ground to UPS 2 day air. Pleasing enough to earn back the star to FIVE stars. Thanks! **