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Strings and Beyond

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Canada
1 review
0 helpful votes
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A+
July 7, 2023

I buy mandolin picks here, no one sells them in canada, they regularly have free shipping to canada events and also carry strings at 5$ a set. Never had any issues ive placed 5 orders with them so far.

Date of experience: July 6, 2023
Canada
1 review
0 helpful votes
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Maybe this is only relevant to Canada. Ordered strings about 9 days ago and still have not received them. Maybe thats just how long it takes so I guess online string ordering isn't for me. A local music store has said they can get the strings I need in hand in just a couple days.

Date of experience: May 18, 2017
Pennsylvania
11 reviews
106 helpful votes
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Totally satisfied
May 18, 2015

Usually the best prices, best selection, excellent customer support and prompt shipping.

Occasionally you will find an item at a lower price on another site, much less often an item available on another site that is not on Strings and Beyond, but over all you simply cannot go wrong. They were willing to add an item to an order and still bill it to PayPal, which other merchants said was impossible. They sometimes offer free shipping without a minimum order, which is very nice.

My only quibble is that they have limited customer service hours (business hours weekdays), but the service is friendly and knowledgeable.

Date of experience: May 18, 2015
New Hampshire
1 review
0 helpful votes
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You can get strings, picks, etc. at dozens of places both locally and online, so why Strings and Beyond? My answer is that, beyond their great selection and good prices, it's like going back in time 50 years and dealing with the friendliest, most helpful neighborhood store you can remember -- or imagine, if you weren't around back then.

Every order I've placed with Strings and Beyond has come with a handwritten thank-you on the receipt. I had a 20-minute online exchange with a very knowledgeable support person when I was looking for the perfect thumbpick for my playing style.

It's not World Peace, but I would be a very happy man if every company I dealt with was like Strings and Beyond. They are a rare find.

Date of experience: May 30, 2016
North Carolina
3 reviews
0 helpful votes
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I have been using this web-based company for 5 years. They have always been quick to deliver and you can get help quick and easy. No reason to buy guitar, and mando strings (and some fiddle strings) anywhere else. I am new to this site, and will submit proof of purchase and

Date of experience: January 3, 2021
Texas
1 review
0 helpful votes
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Counterfeit Elixir Strings!
September 28, 2021

I ordered an 8-pack of Elixir Strings and received counterfeit strings. I sent photos to Strings & Beyond and they agree the strings are counterfeit, but insist they did not sell them to me (I know this is not true). They refuse the exchange the strings or make good for this order. I cannot believe they expect me to take a $100 loss since they are the ones to blame for letting counterfeits into their inventory line.

Date of experience: September 28, 2021
Tennessee
1 review
0 helpful votes
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The Best!
March 26, 2022

Great selection. Fair price. Excellent service.
You can't go wrong.
I ordered this in a late Monday evening and it was in my hands by Thursday afternoon.
Awesome!

Date of experience: March 24, 2022
Pennsylvania
11 reviews
28 helpful votes
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I have been purchasing strings, picks, and accessories for over eight years and would not buy from anyone else. Great Selection of Electric and Acoustic Strings, Great Prices. Great Customer Service!

Date of experience: December 14, 2015
Illinois
1 review
0 helpful votes
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Great company!
June 14, 2020

I orders strings, and they sent a few gift and personalized note. Will be using them from now on! Shipping was incredibly fast!

Date of experience: June 14, 2020
China
10 reviews
24 helpful votes
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I received the Guitar Strings, it's classical.The customer service is good, Fast shipping, I am satisfied with it.

Date of experience: June 26, 2018